Coordinator Clerical, Radiology Support Services

Job Title: Coordinator Clerical

Location: Jersey City Medical Center

Department Name: Radiology Support Services

Req #: 0000213585

Status: Hourly

Shift: Day

Pay Range: $23.98 - $29.12 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

Performs all duties of scheduling appointments, answering telephones, entering all information into the computer. Communicates effectively with other areas of the department, hospital and physician offices to coordinate patient activities. Is responsible for reporting identified safety issues such as hazardous environments damaged floors/walls/ceiling tiles/unsecured areas and medical errors, etc.

Qualifications:

Required:

• High School Diploma
• Minimum one-year prior radiology/medical experience in a health care facility

Scheduling Requirements:

• Shift- 9:00am-5:00pm
• Monday- Friday
• Full Time- Day

Essential Functions:

• Ensures accurate and complete data collections of all patient demographic and procedural information including patient authorization and referral requirements are addressed during scheduling process
• Ensures communication with patients and family members is conducted professionally
• Ensures new physicians are loaded to data base accurately and completely
• Ensure proper protocols and followed for the release of CDs and Reports
• Ensure proper utilization of the scheduling system in IDX, Image retrieval in McKesson PACs, various information systems and programs, such as PAMS, RASI, 3M, for data needed for radiology
• Ensure holding area patient are checked in and out
• Ensure patients are in a safe environment, respond to patient requests as possible, while they are waiting for transport or testing
• Identify area of improvement in work processes, protocols, and work with other areas to implement changes and measure results
• Monitor phone system to ensure calls are handled promptly, manage work schedules, time off, etc, to minimize disruptions to operations
• Organizes assignments, reviews work, and evaluates performance of all clerical staff
• Oversee and complete all legal correspondence requests are responded to promptly and accurately
• Oversee and performs scheduling and check in procedures for radiology procedures
• Performs required Kronos operations for proper staff payroll,
• Print films and CDs as requested by patients and physicians
• Provide in service and training for clerical staff and conducts team meetings
• Schedules proper coverage for reception, scheduling and clerical staff
• Uses sound employee relations practices and maintains high level of visibility and accessible

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing.

These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon ....and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.