Medical Assistant - Behavioral Health
Job Summary
Employment Duration: 3 months
The Hospital Assistant II provides direct support to patients and providers in the Behavioral Health outpatient clinic. Working under the supervision of the Clinical Nurse Manager and in collaboration with the nursing team, this role assists with patient care, clinical procedures, and administrative support to ensure positive patient outcomes and smooth clinic operations.
Key Responsibilities:
Clinical Support
- Perform routine clinical functions including vital signs, height, weight, pain screening, and documentation of chief complaints.
- Document interpreter use and coordinate with interpreting services for patient appointments.
- Assist providers and patients in preparation for exams and procedures.
- Act as a chaperone as needed for medical providers.
- Support patient flow through the clinic and facilitate referrals as ordered.
- Comply with all infection control, safety, and clinical practice standards.
Communication
- Maintain professional and courteous communication with patients, providers, and staff.
- Notify providers of delays and service issues; advocate for patients by helping ensure clinic schedules run smoothly.
- Share observations and concerns with the care team and suggest improvements to clinic operations.
- Assist patients with issues and complaints, applying conflict management skills.
- Use the Electronic Health Record (APeX) within the scope of practice, including documenting vitals, chief complaints, medications, allergies, and test results.
Operations & Maintenance
- Maintain clean, well-stocked exam rooms and manage medical supply inventory.
- Coordinate breaks with team members to ensure clinic coverage.
- Follow infection control procedures and cleaning/disinfecting protocols for equipment.
Other Duties
- Provide administrative support, such as booking appointments, tests, surgeries, and authorizations.
- Check in patients and perform additional clerical tasks as needed.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. Required Qualifications
-
- Certification from an approved Medical Assistant program, or equivalent combination of training and experience.
- One year of experience as a Medical Assistant or Hospital Assistant in a medical practice.
- Current American Heart Association CPR Certification.
- Knowledge and abilities necessary for successful performance of assigned duties.
-
Preferred Qualifications N/A License/Certification
- Current AHA CPR/BLS certification
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Job Code and Payroll Title 009252 HOSP BLANK AST 2 Job Category Administrative Support, Allied Health, Temporary Employment Bargaining Unit American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX) Employee Class Temporary Employment Location San Francisco, CA Campus Mission Bay (SF), Pritzker Psychiatry Building (SF) |
University of California - San Francisco Campus and Health
Sep 16, 2025