Food Service Manager Dam Neck Galley Virginia Beach Va

Job description

Position Purpose:
The Manager- Government Contracts is responsible for ensuring the provision of services in accordance with the Statement of Work incorporated into the contract between VersAbility Resources and the US Government.
Primary Responsibilities
*Responsible for providing quality customer service and the overall success of the contract
*Responsible for meeting AbilityOne requirements
*Responsible for operating equipment in a safe and efficient manner. Responsible for using products and materials in a safe and efficient manner.
*Responsible for maintaining a Materials Safety Data Sheet binder with current information. This information must be maintained in a central location and reviewed with employees.
*Responsible for ensuring all OSHA standards are met or exceeded
*Responsible for providing a safe work environment, conducting monthly safety meetings and producing appropriate safety communication both in writing and orally
*Responsible for maintaining an equipment maintenance log for each piece of equipment in the span of control
*Responsible for obtaining all appropriate supplies and equipment necessary to perform all duties
*Responsible for ensuring the functions are manned according to the posted schedule. This responsibility includes finding a replacement for employees that calls in sick (when necessary).
*Responsible for acting as the first point of contact for handling employee complaints, assisting employees with their assigned duties and monitoring breaks. The Manager-Government Contracts must be able to assist employees with routine problems and must report a consistent pattern of performance issues to the Assistant Director of Government Contracts.
*Responsible for ensuring employees perform their duties according to contract specifications.
*Responsible for training employees on the safe, effective and efficient use of materials and equipment. Training shall only be delegated to the leads in the Manager-Government Contracts' absence or when more than one employee is hired at the same time.
*Responsible for documenting employee performance according to procedure. Documentation includes case notes and annual performance evaluations.
*Responsible for completing and/or maintaining routine paperwork for each employee, such as payroll and vacation accrual.
*Responsible for promoting and maintaining positive lines of communication with various Government personnel while performing job duties.
*Responsible for adhering to all policies and procedures as set forth by VersAbility Resources and the U.S. Government
*Other duties and tasks as assigned
Qualifications/Skills & Knowledge Requirements
Education: High School Diploma or equivalent required, advanced degree preferred.
Experience:
*Three to five years supervisory experience required, in a commercial business preferred.
*Experience working with people with disabilities highly preferred
Skills Knowledge & Abilities:
*Must have the knowledge of the procedures involves in maintaining the operation as per government requirements delineated in the contract
*Must be able to work with minimal error under the stress of time constraints to complete specific tasks
*Must be able to communicate effectively, both orally and in writing
*Must be able to read, write and speak English
*May require the ability to obtain secret clearance
Environmental
*Work will be performed in a facility that will contain multiple people performing various tasks.
*Work will be performed in a Government facility. As a result, the employee must be able to pass the background security check performed by the Government.
*Employee will be working in a facility that provides a service to military personnel and employs civil servant personnel.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
*Oral Communication: Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person and over the phone.
*Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
*Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
*Attention to Detail: Taking responsibility for a thorough and detailed method of working.
*Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
*Collaboration: Develops cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties.
*Initiative: Does more than is required or expected in the job. Goes beyond expectations in the assignment, task, or job description without being asked.
*Innovation: Applies original thinking in job responsibilities and to improve processes, methods, systems, or services.
*Professionalism: Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior.
*Quality: Produces results or provides service that meets or exceeds company standards.
*Reliability: Demonstrates a high level of dependability in all aspects of the job.
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VersAbility Resources is an Equal Employment Opportunity/Affirmative Action employer: EOE/M/F/Disability/Vet