New

Transportation Program Manager

JLL
parental leave, paid time off, 401(k)
United States, South Carolina, North Charleston
Sep 16, 2025
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: This is a client facing role tasked with managing a team of transportation leads and ambassadors who support our client's growing shuttle and parking operations 24 hours a day, 7 days a week. This person will work closely with our client, direct reports, and vendor leadership to develop program framework, vendor KPIs, and ensure expectations are set for the JLL and vendor teams working onsite. The role will also involve regular reporting and guidance to ensure responsive and proactive management and adherence to client requirements What your day-to-day will look like: Development of 4 direct reports managing continuous operation Field operations auditing and service quality control and assurance Client meetings and reporting Vendor meetings and continuous performance improvement Program design and modifications based on changing environment and client requirements Other duties as assigned by Senior Facilities Manager Data analysis and strategic development Required Qualifications: 5+ years of client facing experience in transportation operations, program management, customer service, or related field Knowledge of transportation systems, technology, and customer service best practices Demonstrated track record in the development & implementation of strategic plans Exceptional collaboration and persuasive/consultative skills and ability to prioritize Strong communication, presentation and reporting skills, and industry knowledge Ability to work effectively in an environment of ambiguity & constant change Proficient in MSFT Office Suite Proficient in data analysis Preferred Qualifications: Bachelor's Degree in a related field from Accredited University Experience managing corporate transportation programs including shuttle and parking operations Experience overseeing multiple third party (ABM) vendors supporting one operation Experience with data management and analytics at scale Experience with Geographic Information Systems (GIS) Ability to interpret and manage risk, and deliver results Location: On-site -North Charleston, SC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays *JLL Privacy Notice* Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.