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Field Service Technician - Northern California

Motorola Solutions
paid holidays, 401(k)
United States, California, San Francisco
Sep 16, 2025
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewMotorola Solutions is a global leader in professional mobile communication systems, renowned for its technological innovations and extensive network of installed systems worldwide.

The Field Service Technician plays a crucial role within the Field Service Organization (FSO), which is responsible for the implementation and maintenance of highly technical, mission-critical digital mobile communication systems for government and public safety clients.

Key responsibilities include, but are not limited to, the deployment, optimization, and repair of infrastructure, public safety loggers, subscribers, microwave equipment, computers, servers, and network equipment. The FSO collaborates with customers, system managers, engineers, sales teams, project managers, system technologists, and service partners to achieve its mission. The department operates on a 24/7/365 on-call basis to provide uninterrupted support for the mission-critical systems used by public safety customers. Job Description
  • Maintain, optimize and manage sophisticated Motorola communications systems.
  • Proactively ensure optimal system performance and address any alarms or malfunctions.

  • Guarantee system availability through regular maintenance, performance monitoring, and preventative measures.

  • Stay current with the latest technologies and troubleshooting techniques for Motorola digital and analog communication equipment and system architectures.

Pre-Hire Qualifications:

  • Associate's degree, technical school certification, or military training in a relevant field preferred.

  • Ability to obtain government-required background clearance.

  • Valid driver's license with a clean driving record.

  • Successful completion of a background check.

  • Fundamental understanding of basic electronics and electrical theory.

  • Proficiency in vehicle assembly, as well as vehicle electrical and mechanical systems.

  • Skilled in using basic electronic test equipment (DVMs, watt meters, communication systems analyzers, etc.).

  • Adept at using hand and power tools for mobile and fixed network equipment installation.

  • Computer literate with familiarity in Microsoft Word, Excel, and internet browsers.

  • Self-motivated and capable of quickly learning new system types and technologies.

  • Team-oriented, able to collaborate effectively with individuals from diverse backgrounds.

  • Strong verbal and written communication skills.

  • Proficient in product-specific tools and software for basic configuration and testing (pre- and post-installation).

  • Basic understanding of communication system functionality and customer-specific technologies.

Post-Hire Certifications & Commitments:

  • Achieve CET Associate Certification within six months of hire.

  • Obtain appropriate technical certifications for the role (e.g., ETA Mobile Communications and/or Electronics Installers Certification or Emergency Vehicle Technician) within six months of hire.

  • Acquire R56 Installer Certification within the first year of employment.

  • Possess training and experience in configuring, testing, and optimizing current Motorola two-way radio subscriber equipment.

  • Flexibility to work overtime, weekends, holidays, and varying schedules as required.

  • Availability for 24/7 on-call duty, 365 days a year.

  • Anticipated travel of 25-50% within the Bay Area (San Francisco, Oakland, San Jose, etc.).

#LI-CC1

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $75,000 - $95,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements
  • 3+ years of experience in the following areas: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
  • Must be able to obtain background clearance as required by government customers.
Travel Requirements25-50% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans
  • Medical, Dental, Visionbenefits
  • 401K
  • 10 Paid Holidays
  • GenerousPaidTime Off Packages
  • Employee Stock Purchase Plan
  • PaidParental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.

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