New

Desktop Support Technician

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Mississippi, Gulfport
Sep 16, 2025
Description The IT Field Desktop Technician is responsible for the installation, maintenance and support (both hardware and software) for End User Devices, including desktops, laptops, printers, Toughbooks, tablets, phones and other end user and mobile devices. This includes diagnosing and repairing Windows 10 operating system issues, hardware issues, mobility and connectivity issues. These systems are installed, maintained and repaired in accordance with established standards, service levels and operational processes. Additionally, this position provides project support for technology initiatives. Additional Skills & Qualifications * Two-year degree (college/technical/vocational) or equivalent hands-on experience in computer systems or information technology is required. * Must be able to effectively provide support remotely, utilizing remote support tools, such as Remote Assistance, Remote Desktop, Skype, LogMeIn, Bomgar, etc. * Understanding of local area networks in a VoIP environment is required. * Understanding of cyber security issues with the ability to respond to alerts and escalations in a timely manner * Knowledge of and ability to troubleshoot and repair PC hardware, operating systems, and associated peripheral and software components. * Must have in-depth knowledge of Windows 10 with the ability to diagnose and resolve Windows 10 operating system problems. * Must be proficient in Office 365 * Ability to work independently, self-starter with good time management skills. * Must have good verbal and written communications skills. * Ability to lift 50 lbs, as well as climb in and maneuver in small and large company vehicles JOB RESPONSIBILITIES * Responsible for interfacing with customers to schedule work and ensure that customer expectations are met upon completion of work. * Responsible for interfacing with other IT groups related to problems and installations as appropriate. * Responsible for managing and effectively prioritizing a large number of work requests. * Responsible for maintaining current images on media. Responsible for keeping abreast of current installation procedures. * Responsible for understanding and adhering to billing and performance processes and procedures. * Responsible for maintaining accurate equipment inventories, as well as accurate and timely completion of any required documentation. * Responsible for installing standard, endorsed or certified off the shelf software and/or hardware devices, and provide minimal onsite training to get the client started. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Gulfport,MS. Application Deadline This position is anticipated to close on Sep 27, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.