Senior Commercial Relationship Manager

Hudson Valley Credit Union is currently recruiting for the position of Senior Commercial Relationship Manager (CRM). Primary Function: Originate and counsel prospective commercial members regarding their business needs that are appropriate for their financial circumstances and long term business goals. Assist them in obtaining their business and personal goals such as lending, cash management services, and retirement. Formulate daily cadences to be replicated by HVCU's commercial team. Mentor, coach, and develop incoming CRMs.

• Assist with the onboarding, coaching, and mentoring of incoming CRMs. Act as a liaison with the Commercial Market President and the CRMs to determine training and coaching gaps.

• Responsible for the development and maintenance of internal and external relationships for referral sources within the community including, but not limited to, HVCU branches, realtors, attorneys, accountants and other affinity groups. Attend functions relative to the position to build rapport within the community.

• Respond to and follow up on customer inquiries and leads from all sources.

• Recommend Credit Union commercial loan products to members that would best serve them, advising them of the risks and benefits of the loan alternatives, including options and variables involved. Based on member need, identify opportunities for referral to other Credit Union products and services.

• Maintain and develop the portfolio of existing commercial loan members, responding promptly to all inquiries and requests and utilize approved methods to record the details of all efforts.

• Assist in the preparation, management and presentation of new loan proposals and renewals, including the documentation of the business income, assets, investments, and debts as well as characteristics of the property and other pertinent information.

• Follow up with members, as necessary, to obtain required documentation. Provide assistance as required to the Processing and/or Underwriting areas in order to ensure a quality loan decision.

• Prepare for and attend Commercial Loan Committee meetings and assist in closings, as needed.

• Perform on-going and consistent collection efforts/workout for assigned delinquent members. Document efforts in the file.

• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Associate's Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
• Valid driver's license required
• Minimum 5 Years in business services/commercial lending experience required
• Minimum 3 Years Direct commercial lending experience required
• SBA loan origination experience preferred

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact. Come be part of a Great Place to Work!

Employee Perks:

• Base & Variable Pay Structures

• Paid Personal, Holiday & Volunteer Time Off

• Professional Development Training through HVCU University & Academy

• Student Loan Repayment & Tuition Reimbursement Programs

• Medical, Dental & Vision Coverage

• 401(k) With Employer Match & Non-Elective Employer Contribution

• Life, Short-term & Long-term Disability Insurances

• Discounted Loan Rates & Fees

HVCU is an Equal Opportunity Employer, including individuals with disabilities and veterans.