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Remote New

Senior Project/Program Manager

Blue Cross and Blue Shield of North Carolina
$89,174.00 - $142,679.00
parental leave, paid time off, tuition reimbursement, 401(k)
United States, Missouri
Sep 16, 2025

Job Description

Develop work plans and manage staff responsible for managing programs related to our portfolio of ancillary benefits for our D-SNP plan. Independently manage all aspects of execution of the portfolio from onboarding through go-to-market. Responsible for all aspects of program/initiative management including strategic planning, needs analysis, content development, data analysis, vendor selection and management.

What You'll Do

  • Provides concurrent oversight to multiple projects, programs and/or initiatives generally accountable to a single business executive or division.

  • Ensures successful Vendor Management oversight including but not limited to workflow process development, performance metric development and maintenance, operational issue management resolution for ongoing relationships, planned initiatives to achieve cost of care savings.

  • Lead cross-functional teams responsible for development and management of specialized programs and/or initiatives and support execution and implementation to support the D-SNP ancillary benefit portfolio.

  • Advise and communicate with various levels within the enterprise, including senior leadership, regarding programs/projects/initiatives, emerging issues and challenges, project/program status, and additional opportunities.

  • Act as a resource for the team, providing guidance and direction to staff with responsibility for programs/initiatives of varying sizes and complexity.

  • Facilitate change by challenging paradigms, seeking ongoing improvements to processes/procedures, understanding enterprise impacts, leveraging diverse resources and developing creative solutions.

  • Identify key improvement metrics/scorecards and review program/initiative data and results in comparison with benchmark metrics and expected outcomes.

  • Manage team prioritization efforts and development of applicable work processes and procedures; ensure appropriate documentation, reporting and delivery in accordance with corporate and industry standards.

  • Ensure that programs meet appropriate regulatory and accreditation standards, if applicable.

Hiring Requirements

  • Bachelor's degree or advanced degree (where required)

  • 5+ years of experience in related field.

  • In lieu of degree, 7+ years of experience in related field.

Bonus Points

  • Proven experience managing multiple projects

  • Strong Project Management skills and the ability to effectively communicate with both internal and external stakeholders.

  • Experience with Disability and Special Needs Program (D-SNP) Implementation.

  • Healthcare background strongly preferred

What You'll Get

  • The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community

  • Work-life balance, flexibility, and the autonomy to do great work

  • Medical, dental, and vision coverage along with numerous health and wellness programs

  • Parental leave and support plus adoption and surrogacy assistance

  • Career development programs and tuition reimbursement for continued education

  • 401k match including an annual company contribution

  • Learn more

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$89,174.00 - $142,679.00

Skills

Business Process Improvements, Implementation Management, Process Improvement Initiatives, Process Improvements, Project Management, Project Management Leadership, Project Management Oversight, Project Management Plan, Project Management Standards, Project Performance Management (PM), Project Plan Development, Resource Management, Resource Planning
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