Administrative Assistant, Secretary, Walworth Operations

• This position is at our Mercyhealth Walworth campus in Lake Geneva, Wisconsin.
• Monday-Friday, 32 hours per week. Some flexibility is required to attend meetings that may be outside of normal business hours.

The Secretary or Administrative Assistant schedules appointments, gives information to callers, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties. This position reports to multiple directors, and other partners.

Essential Duties and Responsibilities

• Preparing correspondence, reports, spreadsheets, meetings, quarterly production, etc.
• Maintain calendars; assist in scheduling meetings, conferences, etc.
• Manages Amion (scheduling) for physicians schedules.
• Take the necessary actions in the absence of the manager or director or other partners as necessary.
• Resolve routine inquires.
• Physician payroll and timekeeping - float physician, and locums invoices.
• Physician scheduling - physician, and locums.
• Compilation and analysis of clinic data and reports.
• Preparation and orientation of new physicians and locums.
• Special events and forum preparations.
• Provide smooth transitions for Hospitalist & Intensivists leadership.
• Provide and assist with administrative functions as required.
• Complete special projects as necessary.
• Other duties as assigned.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Bachelor's degree and three years related experience and/or training; or eight years of equivalent combination of education and experience; or five years of direct experience in level 1 role.

Skills and Abilities
Excellent interpersonal/communication skills.
Good organization skills.
Excellent typing and word and Excel processing skills.
Knowledge of spreadsheet and database software preferred

Special Physical Demands

While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to stand; walk and reach with hands and arms.