Connection Desk Coordinator

Closing Date:

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Minimum Qualifications:

• Master's Degree from a nationally recognized and accredited institution from an accredited institution of higher education

• At least two or more years of higher education experience such as college-level teaching, academic support, program administration, or related student-facing higher education experience

Preferred Qualifications:

• Experience supervising and directing the work of full-time and/or college student employees

• Experience creating and managing schedules of multiple employees

• Mentoring experience or experience meeting one-on-one with employees or students

• Customer service experience such as front-desk or high-traffic reception situations

• Experience developing and delivering training to staff

• Knowledgeable about creating and maintaining effective and supportive work culture including student development

• Knowledgeable about performance management, setting expectations, delivering feedback, and fostering accountability

• Knowledgeable about Microsoft Office Suite, Adobe Creative Suite, Box, Canva, SharePoint, and social media networks including Meta Business Suite

• Skilled at promoting teamwork, encouraging collaboration, facilitating student group interaction, and fostering positive team atmosphere

• Skilled at evaluating needs of multiple stakeholders and providing effective customer service

• Skilled at communicating effectively both verbally and in writing with multiple stakeholders

• Skilled in classroom management and fostering a positive learning environment

• Ability to think critically, problem-solve and adapt to dynamic situations

• Ability to organize workflows including prioritizing tasks, meeting deadlines, and managing multiple projects simultaneously

• Ability to develop and deliver training and professional development

• Ability to professionally represent department and serve as liaison to campus stakeholders and student employees

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.