Strategic Account Business Analyst

Advantest America Inc. is part of Advantest Corporation, the world's largest provider of automated test equipment (ATE) for the semiconductor industry. The company designs and manufactures cutting-edge testing solutions that help semiconductor manufacturers ensure the quality and performance of their products. Advantest is known for innovation, reliability, and a strong commitment to supporting its customers and employees.

• Mission: Improve lives through advanced technologies and customer-focused innovation.
• Vision: Be the most trusted and valued test solution provider in the semiconductor value chain.
• Core Values:
  
  
  
  • Innovation is our Lifeblood
  • Number One is Our Aspiration
  • Trust is our Foundation
  • Empowerment is Our Motivation
  • Global is our Reach
  • Respect is our Heart
  • Inclusion and Diversity is Our Commitment
  • Teamwork is our Approach
  • Yes is Our Attitude
  
  
  
  

Advantest fosters an integrity-centered culture-where honesty, inclusion, and respect are the foundation of everything we do. The company seeks curious, capable, and collaborative individuals ready to shape the future of semiconductor technology, offering a global team environment where ideas are valued, growth is supported, and work makes a real impact.

The Strategic Account Business Analyst plays a pivotal role in driving the success of global account management by defining and implementing tools and processes to manage account KPIs. This position is essential for ensuring that account teams are equipped with the necessary resources to accurately report on metrics, support cross-functional collaboration, and maintain data integrity. The analyst will contribute to the development of strategic customer playbooks and provide administrative support for key applications, ensuring seamless access to up-to-date information.

• Train account teams on tools and processes required for accurate metric reporting.
• Define key processes to support account management, collaborating with contact center, logistics, sales, and division functions.
• Participate in the development of a customer playbook for strategic accounts.
• Manage data quality to ensure accuracy in account reporting.
• Support Oracle-based data updates to provide account teams with the most recent data.
• Provide administrative support for SharePoint and Power BI applications.
• Serve as global backup for maintaining data and account team reports.