Supply Chain Coordinator

thyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Poway, CA and our Motorsports operations are based out of Mooresville, NC.

For decades, the name BILSTEIN has been synonymous with high tech in suspension design, driving comfort, and safety. In order to expand this position BILSTEIN became a division of thyssenkrupp Technologies AG in 1988, and a wholly owned subsidiary in 2005. This partnership has enabled us to continue the BILSTEIN tradition of excellence.

The Supply Chain Coordinator is responsible for managing, monitoring and implementing activities to support the launch of new products, change management, and quality systems. The scope of this role is reviewing end-to-end supply chain deliverables, from first to last touch points, and ensuring readiness to meet all requirements through Master Data, Sales Agreements to Shipment, and ASNs. The Supply Chain Coordinator ensures program and launch readiness by bridging Logistics, Program Management, and OEM requirements to deliver flawless launches that meet customer expectations for quality, cost, and delivery.

Essential Duties and Responsibilities:

• Maintains a safe working environment by complying with all safety and environmental policies in the workplace. Advocates for and promotes a safe work environment by reporting Near Misses and/or other safety and environmental hazards, wearing all required PPE and encouraging others to do the same.
• Working with various functions to support the following:
  • RFQs including cost analysis
  • new program launch utilizing PEP process & Projectworx
  • Change management utilizing BiChange
  • Quality systems utilizing BDMS, Saldo and Training Matrix
  • Customer Coordination utilizing customer portals
  • Align material for special builds and requests pertaining to new product

• Tracks, monitors and leads Logistics New Product Launch / Change Management weekly meetings.
• Drives accountability across cross-functional teams and suppliers to ensure deliverables are completed on time.
• Work closely with Program Management team to support effective launches, meeting all timelines required for the business and customers.
• Coordinate within the Logistics and Materials functions to ensure that all work is known and understood.
• Represent Supply Chain in all Customer Focused Teams, providing updates and managing follow-up action items.
• Regularly update the team on all program activities.
• Escalate gaps and issues appropriately.
• Monitors and communicates overdue BDMS documents, Training Matrix status and PEP status on the KPI plant PHAM tracker for red Logistics items.
• Monitors program accounts and tracks spend for the Logistics department:
• Works with CAR to transfer personnel costs from Logistics department to a project.
• Track program development hours in Projectworx.
• Monitor SRM shopping carts and purchase orders in SAP.
• Support receiving invoices and purchase orders for nonstock material.
• Works closely with Packaging and Material flow engineers:
• New product launches
• Changes tasks
• Production layout reviews
• Works closely with customers and suppliers during ramp up phase of new processes.
• Tracks and monitors open findings for process improvements and leads the team to completion.
• Ensure compliance with IATF and customer-specific requirements during program launch phases.
• Support and prepare for customer audits, scorecard reviews, and launch readiness assessments.
• Collect and apply lessons learned from prior launches to improve standard work and prevent repeat issues.

• Track program performance against established KPIs (on-time delivery, cost adherence, data accuracy) and report gaps to leadership.
• Influence cross-functional teams and suppliers to complete deliverables on time, escalating risks and driving corrective actions when necessary.
• Perform all other duties and responsibilities as assigned.

Qualifications & Experience:

• Independent & organized work style with the ability to effectively manage time, prioritize work responsibilities, assume and manage multiple tasks without close supervision, and meet deadlines.
• Strong analytical capabilities and initiative to take action as appropriate and necessary.
• Interpersonal and communication skills with the ability to work and communicate effectively with all levels within and outside the organization.
• Demonstrated ability to analyze & solve difficult issues in a dynamic environment.
• Exhibit integrity through fair and ethical behaviors in all activities; maintains accountability for performance.
• Experience supporting new product launches, engineering changes, and cross-functional projects.
• Strong project management discipline (timeline tracking, risk escalation, and issue resolution).
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong attention to detail with well-developed organizational and communication skills.
• Experience working with large ERP systems (SAP preferred) with understanding of overall supply chain.
• Knowledge of Microsoft Office Products (Outlook, Word, Excel, PowerPoint).
• Advanced proficiency in Excel (pivot tables, v-lookups, data analysis) and comfort with data visualization tools (Power BI, Tableau, or similar).
• Demonstrated ability to influence without authority and drive accountability across suppliers and internal teams.
• Comfortable representing Supply Chain in customer-facing discussions, audits, and meetings.
• Strong presentation skills, with the ability to translate technical or operational details into clear updates for leadership and customers.

Education:

• High school diploma or equivalent work experience. Bachelor's degree preferred. APICS Certification a plus. General understanding of MMOG requirements would be beneficial.

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bilstein has great benefits to offer!

• A state-of-the-art OE manufacturing plant with a strong focus on safety and cleanliness.
• Multiple competitive Health, Dental & Vision Coverage options.
• 401K matching program.
• Paid time off + 13 paid holidays.
• Paid volunteer hours.
• Tuition reimbursement program.
• Gym reimbursement.
• Company-paid short-term disability and life insurance.
• Internal growth opportunities.
• Employee Assistance Program (EAP).
• Discounted BILSTEIN products.

We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en Thank you for your interest in joining our team!

Notices:

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