Industrial Field Service Manager

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization.

We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy.

At IPS, you'll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you're ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

Responsibilities and Expectations:

The IndustrialField Service Manager is responsible for the rapid growth of new and existing IPS Field Service businesses in the region. As the Industrial Field Service Manager, you will utilize Continuous Process Solution (CIPS) tools and apply the principles of Servant Leadership to achieve objectives and ensure an Unmatched Customer Experience (UCE).

• Develop a growth-oriented business plan for the region, which includes the utilization of current and new technologies, deployment strategies, and action plans for aggressive growth
• Accountable for the execution of the regional field service annual operating plan against budgets
• Ensure new business opportunities are in alignment with established financial goals
• Manage and direct field service deployment, utilizing regional and, when necessary, national resources
• Demonstrate an entrepreneurial skill set with the measurable development of new field service business opportunities
• Ensure an Unmatched Customer Experience through frequent contact with regional customers- keeping them informed of new products, new services and responding to inquiries
• Partner with service center leaders to manage and direct the regional field service organization and marketing efforts
• Coach, train and support the professional growth and development of field service engineers and technicians in the region.
• Develop business plans with each service center that outline volume, growth objectives, specific target accounts and focus areas
• Ensure pricing is consistent with market levels and company objectives by working with local, regional and company-wide resources
• Support and utilize CIPS tools and processes
• Promote safety-first culture

Qualifications and Competencies:

• 10 + years of field service experience
• Knowledge of motor repair, field service, and related product lines
• Prior management experience
• Experience in quoting projects and preparing business plans
• Ability to work in a fast-paced environment and apply strong analytical problem-solving dynamics in a continuous improvement environment
• Strong verbal and written communication skills
• Customer-focused with professional, effective communication
• Strong verbal and written communication skills
• Strong computer skills
• Valid Driver's License with acceptable driving record

You'll thrive at IPS if you...

* Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
* Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
* Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
* Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
* Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
* Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO)
• 401 (k) Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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