Case Manager - Mothers (PATH)

The Case Manager for the Mothers' Project PATH is responsible for working collaboratively with shelters and other community resources to provide outreach and engagement, case management, advocacy, counseling, crisis intervention, and linkage and referral services to parents struggling with homelessness and mental illness. May also provide advocacy and linkage case management services for child(ren) as needed and requested by parent. Services will be provided in the community, in family shelters, and in the member's residence once housed. This team provides outreach throughout the Chicagoland area. The Case Manager will use his/her own vehicle to provide services and will need to be able to transport members and their children when needed.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provides direct service to members through case management, crisis intervention, job support, group counseling/therapy, and psycho-social rehabilitation services either in the community or on site at a Thresholds location.
• Oversees or participates in the assessment of members to determine the need for service. Gathers member information, makes recommendations for treatment, identifies and investigates existing natural resources and supports, explains options available to the member and assists in the application process.
• Identifies risk factors related to the relapse and development of relapse prevention plans and strategies.
• Develops and reviews members' Individual Treatment Plans (ITP). This requires face to face meetings with member or guardian to identify goals, objectives, specific mental health services needed, and identification of staff responsible for delivering the services.
• Teaches members independent and community living skills, addresses symptom management, and helps to identify coping skills and strategies. Coaches members in the development of functional, interpersonal, support system and coping skills.
• Provides support to members with collateral sources, including other agencies, Social Security Administration, medical providers, Chicago Housing Authority, etc. Advocates and assists with problem solving/resolution that will help the member access and utilize support from the community or support system.
• Performs comprehensive member assessments, with the team and team leader, in order to identify the member's mental health service needs and to make recommendations for treatment.
• Supports and promotes member self-advocacy and participation in decision making, treatment and treatment planning.
• Ensures that the Thresholds Service Plan addresses the member's needs and includes objectives and techniques for accomplishing each goal.
• Works cooperatively with shelter staff, keeping logs and other records of all contacts as required by agency practice. Performs and participates in crisis intervention when necessary.
• Develops resources within the agency and/or in the community.
• May be required to communicate significant information regarding members to other staff or leadership through the staff log. Provides accurate and timely information to your supervisor on all topics and issues related to the operation of the agency and the well-being of members.
• Assures that all Thresholds procedures regarding the handling of member's funds are followed and that both the members and the Thresholds administration are assured that all safeguards, reports and accounting meets the highest standards.
• Completes all documentation within assigned time frames

MARGINAL DUTIES & RESPONSIBILITIES:

• Participates in the implementation of Thresholds' emergency plans related to extreme weather or other emergency condition.
• May be required to work flexible schedules and be available to work on weekends or evenings as required.
• May be required to be on call.

EDUCATION:

• Required: Bachelor's Degree in Social Work, Psychology, or closely related field
• Preferred: Master's degree in social work, counseling, psychology or closely related field

EXPERIENCE:

• Experience working with persons diagnosed with mental illness.
• Experience working with persons experiencing homelessness preferred.
• Experience working with families preferred.
• Ability to work as an effective team player.
• Ability to document services provided in an Electronic Health Record in a timely manner.
• Strong interpersonal skills.
• Daily access to a personal vehicle is required. Must obtain and maintain $100,000/$300,000/$100,000 bodily injury and liability insurance. Subject to validation every six months.
• May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle. Must be 23 years of age and must meet all insurance carrier's requirements. Subject to annual Department of Motor Vehicles license verification.

SKILLS/CERTIFICATIONS:

• Current and valid driver's license.

PHYSICAL DEMANDS:

• Ability to stand, bend and stretch. Ability to lift or move up to 30 lbs.

What sets Thresholds apart:

• Competitive pay - Base rate: $25.20 - 28.13 per hour / $52,416 - 58,500 annually
  
  
  
  • Commensurate with education and experience
  
  
  
  
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance,choice of 4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement
• Cell phone reimbursement (up to $50/month)
• Public service loan forgiveness
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row..

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