Market Loss Prevention & Safety Manager

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

• We love all pets like our own
• We're the future of the pet industry
• We're here to improve lives
• We drive outstanding results together
• We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

Position Purpose

The Market Loss Prevention and Safety Manager is responsible for safeguarding company assets, reducing shrink, and ensuring a safe and secure environment across multiple retail locations within their assigned market. This role combines strategic oversight with hands-on leadership to implement effective loss prevention and safety programs that align with the company's operational goals and compliance standards.

THIS ROLE OVERSEES THE STORE LOCATIONS IN THE PACIFIC NORTHWEST AND ROCKY MOUNTAINS MARKETS AND MUST BE BASED IN THE SEATTLE, WA AREA.

Key Responsibilities

• Develop and implement loss prevention strategies to minimize shrink, theft, and fraud within the assigned market.

• Analyze shrink data and trends to identify risks and develop action plans for improvement.

• Conduct regular audits and compliance checks to ensure adherence to company policies and procedures.

• Promote a culture of safety by implementing and maintaining programs that ensure compliance with OSHA and other regulatory standards.

• Drive safety culture and injury reduction across center store, services and veterinary services partners.

• Conduct risk assessments and safety inspections across all locations within the market.

• Ensure safe shopping environment for our customers and prevent general liability claims.

• Drive Workplace Violence awareness and respond quickly to threats or trends.

• Lead incident investigations and root cause analyses for accidents, thefts, and policy violations, ensuring timely and effective resolution.

• Deliver safety training and education programs for employees, emphasizing hazard awareness and injury prevention.

• Provide guidance and support to store managers on loss prevention and safety initiatives.

• Partner with HR, legal, and operations teams to address internal investigations and ensure fair resolution.

• Maintain strong relationships with local law enforcement and community organizations.

• Serve as the primary point of contact for loss prevention and safety matters within the market.

• Drive safety culture and injury reduction across center store, services and veterinary services partners.

• Ensure safe shopping environment for our customers and reduce general liability claims.

• Drive Workplace Violence awareness and respond quickly to threats or trends.

Education/Experience

• Bachelor's degree in Criminal Justice, Business Administration, Occupational Safety, or related field.

• 3+ years of experience in loss prevention, asset protection, or safety management within a retail environment, including multi-unit or regional oversight.

• Loss Prevention Certification (LPC), W/Z certification, and Interview/interrogation experience preferred.

• Strong knowledge of retail operations, safety regulations, and investigation techniques.

• Excellent analytical, problem-solving, and decision-making skills.

• Effective communication and interpersonal skills with the ability to influence stakeholders at all levels.

• Proficiency in loss prevention technologies, reporting tools, and safety management systems.

• Willingness to travel extensively within the designated territory.

#LI-AT2

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

/ year

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

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