Coordinator - Point of Care Testing - 40 hrs - Days -

This position involves daily travel between 1 to 3 sites using the employee's personal vehicle. Mileage reimbursement is provided for travel between sites, excluding the first and last trip of the day, in accordance with Tier 1 policy.

GENERAL SUMMARY:

Under supervision from laboratory leadership, may lead the preparation and delivery of training efforts to improve quality for Pathology and Laboratory Medicine (PALM) and the activities related to point-of-care (POC) activities outside of the usual laboratory. Prepares and maintains POC operating procedures to meet accrediting and regulatory requirements and in PALM-approved standardized format. Collects quality data to plan and lead educational efforts to facilitate awareness and to implement improvements. May assist caregivers and other healthcare workers in the development of staff training and ensure accrediting and regulatory compliance for (POC) laboratories.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

1. Responsible for the training, competency testing and needed follow-up of all point-of-care (POC) testing personnel. Assesses the need for staff training. Develops and conducts training programs and competency testing as required.

2. Routinely reviews quality control data and point-of-care test results performed by caregivers and all other POC testers. Identifies and resolves defects. Reports findings to all appropriate leadership staff.

3. Recommends, implements, and monitors quality control and proficiency testing programs at (POC) testing sites and coordinates such activities with similar programs in the central pathology laboratory.

4. Assists nursing educators and physicians with the development of training programs for all caregivers performing POC testing. May assist in leading quality improvement training and education for Pathology and Laboratory Medicine staff.

5. Prepares periodic reports to laboratory leadership on performance, volume, accreditation readiness and other performance metrics.

ADDITIONAL DUTIES:

• Liaise with providers and office personnel on laboratory processes including specimen collection, handling, packing, defect mitigation, workflow efficiencies, and process improvements to establish highly reliable work practices using LEAN methodology.
• Lead or support the preparation and delivery of training initiatives aimed at improving quality within Pathology and Laboratory Medicine (PALM) and caregivers and healthcare staff in an ambulatory setting, ensuring regulatory and accrediting compliance.
• Collect and analyze quality data to guide educational efforts, raise awareness, and implement improvements.
• Act as a strategic conduit between clinical staff and the Pathology and Laboratory Medicine (PALM) department to facilitate effective customer-supplier interactions, ensuring alignment of laboratory services with clinical needs and expectations.
• Actively support the Quality Management Plan of Pathology and Laboratory Medicine (PALM) by promoting standardization, waste mitigation, document control, continuous improvement, and regulatory compliance across all laboratory and point-of-care testing environments as a member of the Quality Systems Division.
• Ensure compliance with CLIA (Clinical Laboratory Improvement Amendments) regulations and support a system-wide approach to maintain consistency, efficiency, and quality across all sites.