Warehouse Technician - Audio Visual, Event Technology

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challengestodeliver unforgettable hospitality and live event experiences.

The Warehouse Technician is responsible for assisting in the execution of all warehouse activities, including the receiving, handling, sorting, staging, picking, packing and distribution of Pinnacle Live's company assets.

• Assist with the day-to-day logistics of warehouse activities from receipt of gear to delivery to venue.
• Provide appropriate maintenance and assist with repair of damaged warehouse equipment.
• Troubleshoot problems when they arise and escalate issues to Warehouse Manager as needed
• Provide best-in-class customer service to internal and external stakeholders.
• Safely and efficiently operate warehouse equipment (lifts and pallet jacks) to organize assets for storage and distribution.
• Constant awareness of equipment location and ensuring it is secure from theft and /or damage
• Comply with all safety protocols and standard operating procedures (SOPs).
• Have a working knowledge of industry trends, tools and innovations
• Continually work toward enhancing and improving technical skills to include audio, video/data, staging, lighting and computer operation and networking.
• Make sure all Company occupied areas are clean, organized, and up to Company standards
• Perform other duties as assigned.

• High school graduate or equivalent
• Prior exposure to audio visual and/or hospitality industry
• Computer proficiency (hardware, software and networking)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

• Strong technical aptitude
• Good working knowledge of computer hardware and software
• Planning ability; able to plan prioritize
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong team player orientation
• Commitment to best-in-class customer service for internal and external stakeholders
• Professional appearance

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand or walk for long periods, including up and down stairs
• Consistently bend and stoop
• Use hands to hold, handle, or feel
• Reach with hands and arms
• Talk, hear and communicate.
• Lift up to 50 pounds independently

• Generous time off with PTO,holidaysand sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.