New 
Director of Operations
 Mathys-Potestio, LLC | |
 United States, California, Beverly Hills | |
 Oct 09, 2025 | |
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Our client in luxury beauty/skincare is looking for a Director of Operations to join their team and ensure every launch is not only flawless and thoughtfully executed. This is a full-time role in Beverly Hills, CA and offers a hybrid schedule.
RESPONSIBILITIES: - Build and nurture a world-class, diversified supplier network that balances flexibility, reliability, and quality, enabling the brand to scale confidently across product types, regions, and launches. - Lead all production planning and sourcing with precision, ensuring every core, limited-edition, and seasonal launch meets exacting standards of quality, timeliness, and brand integrity. - Continuously refine operational efficiency, overseeing costs across materials, fulfillment, shipping, and packaging without compromising the elevated experience our customers expect. - Direct fulfillment strategy across domestic and international markets, optimizing 3PL performance and local warehousing approaches to deliver a seamless, premium customer journey. - Strategically implement operational systems (from ERP and IMS to WMS and demand planning tools) enabling scalable processes that support both creativity and growth. - Partner closely with Product, Creative, Retail, and Marketing teams to anticipate operational needs, align launch readiness, and translate ambitious brand moments into flawlessly executed experiences. - Own the DTC customer service experience, ensuring each interaction reflects the brand's elevated standards, while using customer insights to inform continuous operational and product enhancements. - Lead, mentor, and inspire the operations team, establishing clear processes, SOPs, and frameworks that empower the organization to scale with speed, clarity, and confidence. REQUIREMENTS: - 8+ years of leadership experience in operations, supply chain, or logistics within luxury, beauty, fashion, or lifestyle brands. - A proven track record of scaling brands in DTC and omnichannel distribution. - Hands-on experience supporting product development, launch execution, and multi-channel fulfillment in complex, fast-moving environments. The pay for this position ranges from $130,000-$150,000/year. Mathys+Potestio values applicants of all backgrounds and experiences. We do not discriminate based on race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law. #LI-AS1 | |