Director, Marketing Operations & Technology

We are seeking a highly organized and strategic leader to serve as Director Marketing Operations and Technology. This role is responsible for ensuring on-time campaign, content, and product launches while deploying and managing the marketing technologies required to drive execution at scale. The ideal candidate combines content operations expertise, program management discipline, and technical acumen to deliver seamless campaigns across channels, online and offline.

What You'll Do

• Oversee coordination of all content across social media, search, websites, CRM, and other digital channels. Manage workflows between brand teams, agencies, and MLR/Compliance to ensure timely approvals and deployment.
• Lead cross-functional alignment between Marketing, Sales, MLR, IT, and agency partners to ensure campaigns, launches, and initiatives are executed on time and on budget.
• Manage CRM/content marketing programs, video production, and HCP digital initiatives to support brand growth and engagement.
• Deploy, manage, and optimize key marketing technologies and website updates, including Google Marketing Platform, CDP, CRM, and other content management tools.
• Define and refine processes, governance models, and project tracking to improve speed-to-market, compliance, and resource efficiency.
• Act as a liaison across internal teams and external partners, ensuring alignment, accountability, and clear communication throughout campaign and product launch lifecycles.

What You Bring

• 15+ years of relevant industry experience
• Bachelor's degree required; MBA or advanced degree preferred.
• High degree of personal ownership, humility & servant leadership.
• 10+ years of experience in content operations, program & project management, digital marketing technology deployment.
• Proven success in leading cross-functional programs and launching integrated campaigns in regulated industries (healthcare, pharma, medtech or tech preferred).
• Strong background in CRM, content marketing, digital production, and martech tools.
• Exceptional project and program management skills, with strong attention to timelines, process, and detail.
• Strong technical literacy across marketing platforms (Google Marketing Platform, CDPs, CRMs, content management systems).
• Excellent leadership, organizational, and communication skills, with the ability to align diverse stakeholders.
• Ability to thrive in a fast-paced, highly matrixed environment with competing priorities.