Care Coordinator, START

Job Summary:

The Department of Psychiatry at the University of Colorado Anschutz Medical Campus is seeking a Full-time Care Coordinator to support programs within the START (Stress, Trauma and Adversity Research and Treatment ). Within START, we have 3 programs that will be supported by this role. They include routine OP services, a newly established IOP program and TASK (Trauma-Sensitive Assessment Services for Kids). TASK partners with Kempe Center at Children's Hospital and provides interdisciplinary assessments to for children ages 3-12 involved (or at risk of involvement) with child welfare, who have experienced trauma and exhibit complex presentations and behaviors.

The Care Coordinator will report to and serve under the supervision of the START Medical Director at the Department of Psychiatry. The Care Coordinator will function as liaison between START and referral sources for START OP, START IOP and TASK services. This position is responsible for managing various aspects of patient and administrative duties of the clinic. The Care Coordinator will create a positive impression for each patient, family member, visitor, staff while performing tasks of care coordination, case management, and scheduling.

Key Responsibilities:

• Conduct outreach and education about TASK services to community partners including county Department of Human Services (DHS) offices

• Communicate with referring providers/individuals to gather important information about the child's history and reason for referral.

• Work directly with team member who does intake and the insurance specialist to manage admissions and discharges.

• Follow up with patients to ensure that important documentation is obtained and accessible to providers, prior to patient appointments.

• Ensure caregivers, families, and care team providers are oriented to the assessment process and have necessary information to attend appointmen

• Outreach community providers and maintain relationships with referrals.

• Communicate with team about upcoming intakes, new admissions, discharges, schedule patients for initial sessions, OP groups upon IOP post-discharge.

Other duties may be assigned.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

Why Join Us:

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 10/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• High school diploma or General Education Diploma (GED).

• One (1) year of experience working in healthcare.

  • Additional appropriate education will substitute for the required experience on a year-for-year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Experience in mental health care or academic medicine.

• Experience and/or understanding of mental health services.

• Patient care experience.

• Experience with healthcare EMR (EPIC).

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both in writing and orally.

• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

• Outstanding customer service skills.

• Demonstrated commitment and leadership ability to advance diversity and inclusion.

• Flexibility. Job duties may change, patient population changes, and policies can change in academic medicine. This candidate should be able to accept changes and practice flexibility on a day-to-day basis.

• Self-directed and able to work independently. This position requires the ability to manage time and complete tasks, documentation, and patient encounters during work hours.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Samantha Martin, Samantha.2.Martin@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by December, 1, 2025.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $43,812 - $49,826.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.