Product Wear Test Analyst

Join a leading global retailer dedicated to creating exceptional products that delight customers worldwide. Our commitment to quality and innovation drives us to continuously refine our offerings, ensuring the best possible fit, comfort, and performance. We are seeking a dynamic and analytical individual to join our dedicated Product Wear Test team. In this pivotal role, you will be at the forefront of ensuring our products not only meet but exceed customer expectations, directly influencing key product decisions and driving continuous improvement. Your insights will be instrumental in shaping the future of our product lines, impacting countless customers with every item we develop.

**What You'll Do:**

As a key member of our Product Wear Test team, you will strategically execute testing initiatives, analyze critical data, and present thoughtful recommendations that directly influence product development. You will leverage consumer feedback to provide invaluable insights, connecting data to key performance indicators that drive business impact.

Lead Consumer Testing Programs:

* Manage daily testing initiatives across various product categories.

* Review product test requests, clarify objectives, and ensure testing yields necessary feedback for decision-making.

* Develop comprehensive execution plans, collaborating with stakeholders to define test goals and deliverables.

* Design and create surveys and other documentation tailored to specific test objectives.

* Select and assign relevant participant groups for each test.

* Ensure the proper quantity and quality of all test products before distribution.

* Execute testing by efficiently distributing products to panelists and managing all communications to ensure optimal engagement and results.

Drive Tester Recruitment & Engagement:

* Support end-to-end recruitment efforts for our testing program.

* Evaluate customer segmentation and actively contribute to continued recruitment and engagement strategies.

* Plan and execute interactive measurement events throughout the year.

* Proactively identify and assess opportunities to enhance the testing process based on emerging trends and metric evaluations.

Analyze and Interpret Test Results:

* Prepare detailed results documentation for presentation to diverse business audiences.

* Ensure accuracy in all statistical calculations, conduct thorough data review, and provide thoughtful analysis.

* Facilitate results recap meetings, clearly presenting findings and explanations to cross-functional teams.

* Maintain and utilize relevant product benchmarking statistics in all reporting.

Deliver Actionable Business Recommendations:

* Translate complex product test data into articulate, persuasive, and actionable conclusions.

* Formulate recommendations that drive positive business impact and enhance the customer experience.

* Identify potential risks to the business and propose viable solutions.

* Cultivate strong relationships with cross-functional partners throughout the product lifecycle.

* Communicate effectively, clearly, and persuasively at all organizational levels.

**What You'll Bring:**

We are looking for a highly motivated and analytical individual who thrives in a fast-paced environment and is passionate about product quality and customer satisfaction.

**Must-Have Qualifications:**

* Bachelor's degree required.

* 4-6 years of professional experience in a related analytical or product-focused role.

* Proven proficiency in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.

* Exceptional written and verbal communication skills with a positive attitude.

* Strong problem-solving abilities, adaptable to a dynamic and evolving environment.

* Demonstrated leadership capabilities, with the ability to guide and influence.

**Nice-to-Have Qualifications:**

* A degree in business analytics.

* Experience with survey building platforms (e.g., Qualtrics, Survey Monkey).

* Prior experience in product evaluation, coupled with a high degree of analytical curiosity that drives comprehensive data acquisition and analysis.

* A background in customer insights.

* A track record of taking full ownership of projects and driving impactful results.

* The ability to apply learnings from past projects to new and diverse situations.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.