Operations & Leadership Trainer- Apparel Customization

Lexington, KY

Develops and conducts training programs for employees in the GALLS Distribution Center, Retail locations, and other departments as needed. Will also develop and train Leadership Topics.

The trainer must be able to travel and work other shifts as needed to accommodate varying schedules, business acquisitions, system changes, or other business events.

WHAT YOU'LL DO

• Confers with management, supervisors, and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives, and technologies that may contribute to training needs.
• Oversee and coach DC Value Added Services (VAS) Trainers to ensure training programs are delivered as intended, reinforcing consistency, quality, and adherence to standards.
• Upskill DC VAS Trainers in facilitation, engagement, and coaching capabilities.
• Coordinates training schedule with the hiring and business demands of client group(s).
• Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, self-directed learning, conferences, meetings, and workshops.
• Selects resources and/or develops teaching aids to deliver training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference materials.
• Conducts training sessions for specific needs such as new hire onboarding, on-the-job training, systems training, refresher training, etc.
• Tests or questions trainees to measure understanding, ability to apply training, and evaluate training effectiveness.
• Provide employee progress reports to appropriate leadership when training is conducted.
• Monitors methods used by employees and make on-the-spot corrections. Assists employees with questions concerning "how to" perform specific tasks related to their departmental position. Identifies trends and modifies training plans and materials as needed.
• Must be able to create, publish and maintain training materials in various mediums.
• Maintains training records and performs other administrative duties as required. Maintains confidentiality with employee paperwork and issues. Communicates any concerns about employee response to training to management or HR as appropriate.
• Other duties assigned to meet business needs.

WHAT YOU BRING

• Previous experience working in a Value-Added Services (VAS) environment-such as embroidery, emblem application, engraving, or heat press-is strongly preferred.
• Knowledge of embroidery machines, sewing, and heat press operations, including set up, maintenance, and troubleshooting, is a plus.
• Ability to read and interpret documents such as technical data, safety rules, operating and maintenance instructions, and procedure manuals and reports. Ability to understand business processes and develop training instructions about them. Ability to develop and proof training materials.
• Ability to solve practical problems and deal with various concrete variables in situations with limited standardization. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
• Able to effectively multi-task, bring projects to completion on schedule, and contribute to team projects as needed.
• Comfortable communicating with all levels of management and employees.
• Excellent computer skills (experience with Word, PowerPoint, Excel, Adobe Suite (InDesign, Illustrator)). Experience with computer-based training delivery systems, training delivery, instructional design, and needs analysis is desirable.
• Requires excellent planning and organizational skills.

WHAT TO SEND OUR WAY

• Your resume, highlighting your education, experience, and skills
• Why you want to be a part of the Galls family

WHAT WE OFFER

• Excellent medical/dental and vision coverage- Eligible 1^st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits-choose what you like, ignore the rest
• Generous employee discount
• Vacation and Personal Time
• Paid Holidays
• Tuition reimbursement
• Day Shifts Only

Galls is an Equal Opportunity Employer of people from all walks of life, including persons with disabilities and veterans. Galls is passionately committed to diversity and inclusion in all that we do. We invite you to join our team, grow with us and contribute by bringing your authentic, best self to work.