Sr Engineers, Software

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Position duties and responsibilities include, but are not limited to:

• Continually analyze and tune the Splunk application and servers to optimally use the system resources.

• Perform deployments of Splunk configurations to support data onboarding and other maintenance/upgrade activities.

• Implement both off-the-shelf and custom monitoring solutions to proactively and quickly detect issues affecting the Splunk platform and user experience.

• Be able to quickly identify and resolve Splunk issues, even during non-business hours if necessary.

• Educate and respond to the user base on all Splunk questions.

• Work with the Automation Team to leverage their solutions for managing multiple Splunk deployments.

• Participate in design discussions with Principals and cross-functional teams.

• Participate in a regular on-call rotation to support the Splunk platform.

• Provide support for scheduled patching.

• Mentor and guide junior engineers on the team.

• Identify broken or sub-optimal processes and develop creative and efficient improvements.

• Partner with other internal teams to understand their logging requirements and how Splunk can solve their use cases.

• Stay up-to-date on Splunk releases and features; take training as needed.

• Participate in compliance audits (SOX, CPNI, PCI).

Minimum requirements:

Experience and education requirements:

PRIMARY REQUIREMENTS: Master's degree in Computer and Information Technology, Computer and Information Science, or related, and 3 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor's degree in Computer and Information Technology, Computer and Information Science, or related, and 5 years of relevant work experience.

Skills requirements: Requires experience in each of the following skills:

1. Splunk Administration: Proficient in managing Splunk in a multi-site environment, including data onboarding methods such as Universal Forwarder, HTTP Event Collector (HEC), and syslog-ng. Experienced in configuring indexer clustering, search head clustering, and index replication to ensure high availability and data integrity.
2. Splunk Processing Language (SPL): Skilled in developing complex search queries, creating insightful reports and dashboards, and utilizing REST APIs for data retrieval and manipulation within Splunk and programming knowledge (Python, JavaScript) experience with data ingestion methods and data modelling.
3. UNIX and Linux System Administration: Adept in administering UNIX and Linux systems, with strong skills in scripting languages such as Bash and Python. Capable of troubleshooting and resolving OS-level issues efficiently.
4. Server Patching and Networking: Experienced in server patching using automation platforms such as Ansible, ensuring system security and compliance. Proficient in networking protocols including TCP/IP, DNS, DHCP, and SNMP, with hands-on experience using tools like Wireshark, Nmap, and tcpdump for monitoring and troubleshooting. Familiar with A10 load balancers, leveraging ACOS and aXAPI for traffic optimization, high availability, and enhanced system reliability through SLB and GSLB configurations.
5. Computer Networking Principles: Experience in troubleshooting routing and switching using devices and protocols like Cisco routers, Juniper firewalls, BGP, OSPF, and MPLS. Comfortable working with traceroute, ping, and netstat for low-level troubleshooting and connectivity analysis across complex network topologies.
6. CI/CD Pipelines and Automation Tools: Experienced in designing and implementing continuous integration and continuous deployment (CI/CD) pipelines. Proficient in using automation tools such as Puppet and Ansible to develop operational deployment frameworks that enhance automation and efficiency.
7. Cloud Platforms and Technologies: Proficient in working with cloud platforms like AWS and Azure. Experienced in utilizing platform technologies such as Kubernetes to facilitate application integrations with logging and monitoring platforms.

Additional:

• At least 18 years of age

• Legally authorized to work in the United States

• Location: Frisco, TX

• Telecommuting is permitted, but applicant must work from the worksite location at least 3-4 days per week. No additional national or international travel is anticipated.

• This position is eligible for the employee referral program.

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

How to apply:

• Visit https://www.t-mobile.com/careers

• Create a candidate profile, and apply to requisition number: REQ334375.

OTHER: Work hours: 40 hours/week. Salary $156,998.00 per year.

• The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience.

• At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile's amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits .

Candidate's pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.