Sr Telemetry Engineer - Billing IntelliOps

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibilities:

• Designs, develops, and deploys platform services to enhance infrastructure performance, security, observability, and cost-efficiency.
• Optimizes existing platform services to handle core data and commerce workloads efficiently.
• Builds and maintains REST APIs to integrate platform capabilities and improve developer experience.
• Leverages OpenTelemetry and observability tools (such as Splunk, Grafana, or Prometheus) to ensure visibility, reliability, and proactive incident response.
• Works with Kubernetes and Linux-based systems to automate deployments and maintain resilient environments.
• Collaborates with engineering, data, and product teams in an Agile environment to advance platform capabilities.
• Focuses on automation and operational excellence to improve developer experience.
• Ensures robust platform architecture and practical engineering solutions focused on automation, scalability, and security.
• Works within an Agile environment to streamline processes and enhance productivity
• Partners with cross-functional teams to support commerce, retail, billing, and self-service systems.

• Bachelor's Degree Computer Science or Related Field (Required)
• Master's/Advanced Degree Computer Science or Data Science (Preferred)
• 4-7+ years experience developing and deploying platform services with a focus on automation and operational excellence
• 4-7+ years of collaborating with engineering, data, and product teams in an Agile environment to advance platform capabilities
• 7-10+ years optimizing infrastructure for performance, security, and cost-efficiency in a cloud environment

• Observability & Monitoring - Hands-on experience with OpenTelemetry, Splunk, Grafana, or Prometheus to build proactive monitoring solutions
• Programming - Proficiency in Java or Python, with experience building REST APIs and automation workflows
• System Expertise - Proficient with Linux and Kubernetes for deployment, orchestration, and operational management
• Agile Methodologies - Expertise in applying Agile practices and principles to improve efficiency and effectiveness of software development projects (Required)
• Technical Leadership - Ability to lead platform engineering initiatives, providing technical guidance in a dynamic environment (Required)
• Problem Solving - Strong analytical skills to solve complex technical issues and optimize platform performance and security (Required)
• Data Management - Skilled in managing and structuring large datasets to improve platform functionality and developer experience (Required)
• Collaboration - Effective in working cross-functionally with various teams to enhance platform capabilities and achieve business goals (Required)
• Security - In-depth understanding of cybersecurity principles to safeguard platform integrity and data privacy (Required)
• Process Optimization - Familiarity with Lean/Six Sigma methodologies for continuous improvement (Preferred)
• Commerce & Billing - Understanding of retail, self-service, and billing platforms (Preferred)
• ServiceNow AI Ops - Experience leveraging AI-driven IT operations for automation and incident management (Preferred)

• Lean/Six Sigma Certification - Demonstrates expertise in process improvement, operational efficiency, and continuous quality enhancement (Preferred)
• Certified Kubernetes Administrator (CKA) - Validates the ability to design, build, configure, and manage Kubernetes-based environments (Preferred)
• AWS Certified Solutions Architect - Demonstrates proficiency in designing distributed systems and applications on AWS (Preferred)
• Certified Information Systems Security Professional (CISSP) - Advanced certification in managing and securing corporate environments (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.