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Site Reliability Engineer

Microsoft
remote work
United States, Texas, Irving
7000 State Highway 161 (Show on map)
Oct 10, 2025
OverviewJoin the Microsoft Capacity Infrastructure Services team in Azure Core to help build and maintain the infrastructure behind one of the world's largest distributed computing platforms. This team is responsible for capacity buildout-bringing new servers online to support Azure customers with scalable, reliable access to the latest offerings. The work ensures customers experience seamless growth and the illusion of infinite capacity, while enabling Microsoft to expand its cloud business efficiently at hyperscale.As a Site Reliability Engineer, you will collaborate with a wide range of partners across Microsoft, including software developers, hardware engineers, datacenter technicians, supply chain managers, and business leaders. Your role will focus on rapidly diagnosing and resolving issues that delay the buildout process. You will also lead continuous improvement efforts through design reviews and problem management to address recurring issues across the Azure software stack.This position offers a unique opportunity to gain deep, system-wide knowledge of how the Azure cloud is built and maintained. You will engage with experts across services and technologies, automate tactical mitigations, and analyze data to identify and prioritize problem areas. The role supports remote work up to 100 percent of the time and requires flexibility to collaborate virtually with global partners.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDevelop a foundational understanding of distributed systems design, cloud technology layers and components, and the code that defines infrastructure.Support engagements with product engineering teams by participating in code and design reviews, regular meetings, on-call rotations, and incident responses.Implement configuration and data changes across a predefined range of product components or features using code, tooling, and automation.Manage production changes safely and reliably using existing tools and automation to help implement updates across defined components or features.Troubleshoot issues affecting availability, reliability, performance, or efficiency of components or features and suggest solutions to prevent recurrence.Respond to incidents during on-call rotations by identifying impact levels, resolving root causes, and sharing incident details through post-mortem reports and review meetings.
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