Deputy Senior Director

JOB PURPOSE:

Reporting to the Senior Director, the Deputy Senior Director will lead the strategic and operational execution of the programs focused on family and child welfare, supporting survivors of trafficking, and refugee populations. This role serves as a key advisor to both the Senior Director and the Chief Operating Officer (COO), providing insight on strategy, operational priorities, and business development opportunities. The Deputy Senior Director will be responsible for designing, launching, and managing innovative, high-impact programs that align with the organization's mission to serve vulnerable populations in crisis. The Deputy Senior Director will foster collaborative partnerships with internal teams, including counterparts in other Pillars, and external stakeholders at the local, state, and national levels to enhance visibility, secure funding, and drive advocacy efforts. This position requires a strong blend of business acumen, strong communications skills, including executive presence, and collaborative leadership.

ESSENTIAL JOB RESPONSIBILITIES:

• Strategic Leadership and Program Oversight

In partnership with the Senior Director, provide visionary leadership and strategic direction for programs.

• Operational Management

Direct and manage all aspects of program operations, including service delivery models, staffing, logistics, performance measurement, project management, and continuous improvement. Ensure programs meet or exceed Key Performance Indicators (KPIs) and comply with all contractual, regulatory, and accreditation standards.

• Financial Stewardship

Develop and manage budgets for its programs. Monitor and communicate program performance, address issues, and proactively conduct risk assessments and mitigation planning to ensure financial and operational sustainability.

• Budgeting and Revenue

Oversees the developing and managing of complex program and proposal budgets.

• Business Development and Strategic Partnerships

Collaborate with the Business Development team and the Senior Director to identify and pursue funding opportunities, including grants and contracts, which align with the program priorities. Cultivate strategic partnerships to expand the reach and impact of current and future programs. Particular focus on federal, state, and local opportunities.

• Cross-Functional Collaboration

Work closely with the Senior Director, support departments, and other senior leadership across Endeavors to ensure that infrastructure and support systems are in place to sustain and scale the division.

• Quality and Compliance

Maintain current knowledge of Federal grants management, Federal and state grant policies and procedures, compliance requirements, and accreditation guidelines. Lead efforts in quality assurance and continuous quality improvement across the program.

• External Representation and Expertise

Represent Endeavors at conferences, stakeholder meetings, and with local, state, and national partners. Build and maintain strategic relationships with service providers, veteran/first responder serving organizations, and other key stakeholders to advance the mission and visibility.

• Other Duties as Assigned

Perform additional responsibilities as required to support the success of the program and the broader organization.

• Mission-Driven Service

Demonstrate exceptional customer service by prioritizing the needs of staff, children, families, and clients in every interaction in alignment with Endeavors' mission.

Required Position Qualifications:

• Bachelor's degree in business, management, or other social or human services fields.
• At least 15 years management experience.
• Experience leading and managing complex projects ($50m+).
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Strong organization and project management skills.
• Friendly and personable demeanor.
• Proficient in Microsoft Office and relevant software.

Preferred Position Qualifications: (preference may be given to those who hold these qualifications; however, candidates who meet the required position qualifications are encouraged to apply)

• Demonstrated experience in Federal procurement, contract management, or grant activities (5+ years)
• Experience with HR practices, labor laws, Service Contract Act standards, and compensation
• Experience managing budgets.
• Experience with issues facing children and families, trafficking, and/or child welfare systems.
• Masters Degree.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer's sole discretion.

LICENSES: Driver's License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice.

OTHER: Must be available and willing to travel to various locations (20%) and with such frequency as the business need dictates. Must be available and willing to work nights, weekends and holidays as required to meet business needs. Willingness to work other duties as required.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.