New

Field Support Technician

TEKsystems
$20.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Minnesota, Eden Prairie
Oct 11, 2025
TEKsystems currently has a Field Support Technician opportunity available with our client in Eden Prairie, MN. This position will consist of driving to a variety of clients and providing onsite support for a variety of technologies they have within their organization. Looking for someone who posses the top skills below. Top Skills' Details 1 - Basic IT troubleshooting 2 years experience, Windows AD, Google G Suite 2 - Printer Support 3 - General Network/Server knowledge. ****Must have reliable transportation**** Description The ideal candidate will have expertise supporting Laptops, desktops, systems and network. Candidate will be responsible for managing and maintaining our customers servers, computers, networks & infrastructure. This includes troubleshooting network issues, implementing security measures and ensuring optimal network performance. The System Administrator will also be responsible for assisting our customers with their day-to-day computer and networking needs. Strong communication and problem-solving skills are essential for this role. Job Duties: Provide on-site technical support to contract clients. Respond to escalated technical issues and resolve them in a timely and efficient manner. Troubleshoot hardware, software, and network issues, and provide solutions to clients. Install and configure software and hardware components for clients. Provide high-quality customer service to clients and maintain a positive relationship with them. Document all issues, resolutions, and client interactions in the ticketing system. Communicate effectively with the team to ensure the client's needs are met. Participate in ongoing training and professional development opportunities. Other duties as assigned. Additional Skills & Qualifications* Basic desktop/Network and server maintenance, printers and switch general troubleshooting. Active directory Google G suite Network drives VPN Antivirus - mainly Trend Micro Ticketing program - Connectwise Manage Automate - for remote access DUO for MFA Qualifications Associate's degree or higher in computer technology or related field. Minimum of 2 years of experience in an IT support role, preferably in a managed services environment. Strong knowledge of Microsoft Windows and Office applications, as well as general networking concepts. Experience with Active Directory, Group Policy, and remote desktop support. Excellent problem-solving and troubleshooting skills. Strong customer service skills and the ability to communicate technical information to non-technical users. Ability to work independently and as part of a team. Willingness to work flexible hours and participate in on-call rotation. If you have a passion for technology and enjoy helping clients solve technical issues, we encourage you to apply for this exciting opportunity. Pay and Benefits* The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Eden Prairie,MN. Application Deadline This position is anticipated to close on Oct 14, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.