Systems Engineer - Hybrid Work Schedule

The Systems Engineer is a salaried, exempt position responsible for ensuring the security, scalability, and performance of our core systems and data platforms-both on-premises and in the cloud. This role focuses on enterprise storage engineering, data resiliency, and infrastructure security, including patching and vulnerability management. The engineer maintains high availability and reliability across all infrastructure components and supports business operations at our data centers and office locations. This position reports to the Manager, Network & Security, has no direct reports, and is located onsite at the Mansfield Oil Company (MOC) location in Gainesville, Georgia.

Responsibilities:

System Design & Implementation:

• Design, deploy, and manage virtual environments using platforms such as Proxmox, VMware, and Hyper-V to support enterprise applications and ensure optimal performance, availability, and scalability.
• Architect and implement scalable infrastructure solutions for both on-prem and cloud environments, with a focus on secure data access and performance.
• Administer Cisco UCS blade/server infrastructure, NetApp ONTAP storage systems, and cloud storage platforms to support high-throughput data engineering workloads.
• Recommend and implement modern hardware and cloud-based solutions to support evolving business and data needs.

Monitoring & Maintenance:

• Implement and maintain infrastructure monitoring and alerting systems to proactively detect, troubleshoot, and resolve issues. Enhance overall system reliability, performance, and uptime.
• Oversee patch management and vulnerability remediation across physical and virtual infrastructure, ensuring compliance with security standards.
• Provide advanced troubleshooting and serve as an escalation point for infrastructure-related incidents.
• Maintain Windows-based systems, Entra ID, Active Directory, and related services with a focus on secure configuration and lifecycle management.

Enterprise Storage & Data Resiliency:

• Administer and maintain enterprise storage systems (SAN/NAS), including NetApp and cloud-based storage, ensuring performance, scalability, and data integrity.
• Design, implement, and maintain enterprise-grade storage and backup solutions.
• Collaborate with engineering teams to architect scalable and high-performance data platforms for transactional systems and partner integrations.
• Translate business requirements into resilient infrastructure strategies that support availability, retention, and disaster recovery.
• Lead efforts in backup strategy, disaster recovery planning and enterprise-wide recovery testing.
• Ensure data retention, availability and compliance through resilient infrastructure design and secure storage practices.

Documentation & Collaboration:

• Develop and maintain detailed documentation for infrastructure systems, configurations, processes, and standard operating procedures.
• Partner with IT teams-including security, networking, application development, and project management-to implement infrastructure best practices and support secure data operations.
• Support system optimization, backup strategies, and disaster recovery planning.

Emerging Technologies:

• Stay up-to-date with industry trends and emerging technologies and apply them to improve our development processes and methodologies.
• Share expertise to foster team development and contribute to cross-functional initiatives.
• Engage with interdisciplinary teams to conceptualize, design, and deliver new product functionalities and user experiences.

Position Requirements:

Formal Education & Certification:

• Minimum of a two (2) year Associate's degree in Networking, Computer Systems, or similar degree path (or) equivalent combination of education & experience.
• Certifications related to Disaster Recovery, Data Engineering, Microsoft 365 Certified, any Microsoft/Azure certifications, NetApp Certified, Cisco, Linux, Security, or any other related certifications are highly desirable.

Knowledge & Experience:

• Minimum of 5 years of experience in infrastructure engineering or system administration roles within a similar sized, or larger, organization.
• Experience conducting research into new technologies, systems issues, and product evaluations to support strategic decision-making.
• Solid understanding of budgeting, forecasting, and needs assessments, with the ability to perform relevant calculations to support business cases and infrastructure planning.
• Expert knowledge in virtualization technologies (VMware vSphere, ESXi, Proxmox).
• Deep understanding of storage systems, including SAN, NAS, NFS, NVMe, iSCSI, and cloud-based storage solutions.
• Strong knowledge of Windows Server operating systems and Active Directory.
• Familiarity with infrastructure automation tools and scripting (PowerShell, Ansible, etc.).
• Experience with backup and disaster recovery technologies (e.g., Veeam, Zerto).
• Excellent troubleshooting and problem-solving skills.
• Good working knowledge of Microsoft Active Directory Domain Services, Domain design, implementation, and enterprise management.

Qualifications & Characteristics:

• Strong understanding of enterprise IT operations and alignment with organizational goals and business objectives.
• Excellent written, verbal, and interpersonal communication skills with the ability to translate complex technical concepts into user-friendly language.
• Ability to prioritize and execute tasks effectively in a fast-paced, high-pressure environment, including during critical or emergency situations.
• Strong analytical and problem-solving skills with keen attention to detail and a commitment to delivering quality outcomes.
• Self-motivated, resourceful, and able to work independently with minimal supervision.
• Demonstrated customer service orientation, with a focus on responsiveness, reliability, and stakeholder satisfaction.
• Comfortable working in team-oriented, collaborative environments with cross-functional partners.

Work Environment & Travel:

• 40-hour work week with 3 days in the office and 2 days remote, business conditions permitting. Eligibility for the hybrid work week begins after completion of the ninety-day introductory period of employment where all training will occur onsite.
• This position will have up to 50% planned, overnight travel to other site locations within the Company that could include weekends and Holidays.
• Must be available to work flexible hours as needed.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
• Close visual acuity needed to review diagrams and for discerning fine print.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.