Program Manager-Clinical Service Line

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Date Posted:

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Shift Length:

Hours Per Week:

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Job Summary:

Key Position Details:

Additional Job Expectations:

• Identifies barriers to achieving program performance measures and collaborates with operational leaders to develop and implement improvement plans. Collaborates on developing solutions and executing improvement strategies to enhance patient, provider, and staff engagement.
• Utilizes data, reporting, and other tools to drive solutions, efficiencies, and practices.
• Develops, implements, and evaluates participation in the planning and documentation of patient care according to departmental policy and procedures.
• Directs, facilitates, and participates in the coordination of inpatient/outpatient/ancillary services and activities to ensure continuity and consistency of patient care across the continuum.
• Develops, implements, and evaluates BMT & Cellular Therapy program operations policies, procedures, goals, and objectives with appropriate input from staff.
• Works collaboratively with the BMT & CT quality and nursing leader and other operational leaders to develop, implement, and enforce departmental and hospital policies and procedures, as well as all applicable regulatory standards.
• Provides clinical and operational leadership for FACT, CIBMTR, CAR T REMS, and JC; ensures compliance with requirements of all relevant regulatory and accrediting bodies, teaming up with the BMT & CT quality leader and other operational leaders.
• Partners with the BMT & CT quality leader and other operational leaders to educate staff regarding standards and compliance expectations. Conducts regular and ongoing assessments/audits to measure compliance and identify areas needing improvement.

FTE and Shift Information

• 1.0 FTE (80 hours per two week pay period)
• 8 hour day shift
• Occasional weekend rotation

Job Description:

Leads facilitates and coordinates strategic and operational processes to support the ongoing management and growth of a clinical service line. Supports concept design, strategic planning and business development for new programs and services. Supports general service line development including coordination of initiatives, management of existing programs and services and operational reporting.

Principle Responsibilities

• Development of current and new clinical service line programs and services.
  • Develops and executes strategic planning and business development for programs and services.
  • Provides oversight for the implementation of new and existing programs and services.
  • Coordinates service line activities across the system.
  • Partners with leadership to plan, implement and manage operational initiatives and tactical plans, tracking operations performance against key performance indicators.
  • Completes dashboards and reporting templates to highlight performance including variances.
  • Develops business plans for new programs, services an markets or to enhance existing programs in order to grow the service lines.
  • Conducts best practice research, industry trends and market analysis to support business plan development.
  • Summarizes analyses, conclusions and recommendations in the form of business plans and supporting presentation documents.
  • Manages relationships with leaders, physicians external partners to gain confidence and engagement in strategic and operational initiatives.
  • Participates in decision making activities with executive management, internal and external stakeholders.
• Plans and implements programs and services.
  • Assures local and system-wide implementation of established guidelines, policies and procedures.
  • Works with staff and physicians to develop and implement objectives for the provision of safe and effective patient care.
  • Evaluates the effectiveness of policies and procedures and make recommendations for change.
  • Identifies and recommends opportunities to impact performance trends favorably.
  • Facilitates education to the staff, patients, families and public as needed.
• Manages projects and performance improvement initiatives.
  • Manages multiple performance improvement initiatives.
  • Provides performance improvement methodology to design solutions.
  • Serves as an educator for performance improvement processes.
  • Performs data collection and analysis.
  • Completes process flow analysis with input from key stakeholders.
  • Identifies performance improvement opportunities and assist in design solutions.
  • Develops key performance indicators and measures.
  • Formulates and presents deliverables to executive management and internal and external stakeholders.
• Other duties as assigned.

Required Qualifications

• Must meet one of the following:
  Bachelor's degree in health care or related field
  Associate's or Vocational degree from an accredited school of radiologic technology for positions responsible for imaging programs
  5+ Years experience in a health care industry with progressive operational experience in an ambulatory or hospital setting
  For Allina Health Cancer Institute Breast Program, 5+ years clinical experience in screening and diagnostic mammography exams

Preferred Qualifications

• Master's degree in Health Care or related field
• 2+ years in leadership, consulting, and/or training role

Licenses/Certifications

• For Allina Health Cancer Institute Breast Program, Registered Technologist - The American Registry of Radiologic Technologists (ARRT) required upon hire

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental

• PTO/Time Away

• Retirement Savings Plans

• Life Insurance

• Short-term/Long-term Disability

• Paid Caregiver Leave

• Voluntary Benefits (vision, legal, critical illness)

• Tuition Reimbursement or Continuing Medical Education as applicable

• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.