New 
Sales Director, Consumer Sales (North America)
 Microsoft | |
 United States, Washington, Redmond | |
 Oct 29, 2025 | |
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OverviewMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. As the Sales Director, Consumer Sales (North America) you will lead a team of Account Sales Executives responsible for Consumer Sales for the PC Ecosystem (Devices & Creativity) encompassing Windows, Microsoft Surface and M365. This role is demanding yet hugely rewarding as you strategize, collaborate and execute across a wide aperture of business elements across North America. This role requires a leader who builds trusted relationships, both externally & internally, be a source of energy and creates clarity to deliver mutual commercial outcomes for Microsoft and our Partners all whilst modeling, coaching and caring for your team. The Sales Director has two distinct roles; first to lead the sales team and deliver against the goals & aspirations for the Accounts. Second, as a key contributor to the America's Sales Leadership Team; to bring cross-team innovation, empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesSales Leadership and Partner Management Sales and business performance for Consumer Windows original equipment manufacturer (OEM), Surface and M365 across North America. Success starts with an appreciation and comprehension of the consumer audience your Partners aim to serve and the unique role that each Retailer plays in North America. The role requires an adept ability to prioritize time and effort to ensure both Accounts deliver optimal performance across all products. This requires developing insights on business drivers, Partners capabilities and competitive trends for consumer hardware, software, subscriptions, consumption & willingness to renew & repurchase; building loyalty to both the Retailer & Microsoft. Proactively cultivates relationships with the Retailers, OEM's, Silicon Partners and uses Microsoft sales strategies with executive, merchandizing and marketing decision makers of the Partner's organization through consultative engagement to establish alignment and secure buy-in and execution. Develops and oversees the execution of Account Plans, utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, outcomes, and forecasts. Establish rhythm of business to drive Sales by meticulous Account planning/forecasting, both in the near term and leading into long-range planning with Partners. Building an assortment strategy, working closely with Partner Marketing to plan and implement compelling retail marketing activities to support product placement (physical/digital), consumer discovery, attach-to-device, renewal motions. Understanding the consumer and marketplace dynamics and appreciate the importance of channel hygiene. People Management You will deliver success through empowerment and accountability by modeling, coaching, and caring. You will develop, empower and transform your Account Team to meet Partner and Channel needs by hiring, retaining, and developing talent. | |