Applications Analyst II - Beacon Ambulatory

Hourly Pay Range:

Position Highlights:

• Position: Application Analyst II - Beacon Ambulatory
• Location: 4901 Searle Pkwy
• Full Time
• Hours: Monday-Friday 8am-4:30pm
• Local travel between sites will be required for this role

Job Summary:

As the Application Analyst II at Endeavor Health, you will be responsible for assisting in specific areas of IT including full life cycle management, from analysis and design to deployment and maintenance of technology solutions and platforms. In addition, you will contribute toward identifying opportunities with the goal of reducing manual efforts, supporting the growth of the organization, promoting patient and user experience, and helping create innovative solutions with operations. You will help foster strong working relationships with key stakeholders, promote the consistent use of available tools, techniques, workflows, and platforms, and perform administrative tasks as assigned.

To be successful in this role, you will be expected to remain updated on the latest solutions, Epic certification(s), and technologies and advocate for the adoption of industry best practices.

What you will do:

• Under general supervision, facilitate the use of technology by the end-user and ensures systems are performing at more efficient levels.
• Designs and documents application changes and new features or defects in application area assigned.
• Reviews and responds to customer requests and participates in customer meetings.
• Occasionally leads customer meetings.
• Contributes to application and workflow process improvements.
• Solves complex problems. Takes a new perspective using existing solutions. Analyzes possible solutions using standard procedures.
• Builds knowledge of the organization, processes and customers.
• Maintain all assigned applications and version levels.
• May provide application support to other teams.
• Develops and executes test plans according to standards.
• Completes necessary internal reporting and reports status to management.
• Completes any other applicable requests from management.
• Ability to work a varied schedule, on-call hours, and hours as required during crisis situations
• Develops and executes application projects and project plans according to standards.
• Adheres to all department standard operating procedures and customer service principles
• Performs other duties as assigned

What you will need:

• Education: Associate degree with 1-year previous experience in IT or relevant user experience OR Minimum of three (3) years of relevant IT experience or relevant user experience.
• Certification: Epic Beacon and EpicCare Ambulatory - highly preferred
• Experience: Two (2) or more years of experience relevant to portfolio of responsibility in a healthcare setting or related industries. (preferred)
• Unique or Preferred Skills:
• Able to communicate and translate complex technical terms into understandable simple terms for all customer groups.
• Must be able to work independently and in a team setting, possess good verbal, written & customer service skills.
• Advanced knowledge of procedures, utilities, and operating systems.
• Uses logic and methods to problem solve.
• Utilizes effective analytical and troubleshooting skills with minimum to moderate assistance.

Benefits (For full time or part time positions):

• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.