Product Owner / Business Analyst

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

A Senior Business Analyst 2 is a true leader on the team and has earned a reputation as someone great to work with and who achieves results. They are masters of their craft and can handle their day-to-day activities without needing constant help or approval from others. The Senior Business Analyst II is a subject matter expert in Business Analysis techniques, business knowledge and software implementation. If there are other Business Analysts on the team, the Senior Business Analyst II should begin coaching and mentoring, as they play a key role in developing the maturity of the team. In their personal growth, a Senior Business Analyst II should be thinking about the next step in their career, including whether they want to continue honing their skills as a Business Analyst or if they would like to start exploring another career path such as the Product Owner or Scrum Master career path.

Responsibilities:

• Documents user stories and supporting documents for the team and can adapt documentation to meet the needs of the team
• Facilitates the gathering of requirements through discussions with stakeholders and the development team
• Learns how to use the supported software product(s), picks up on software generalities, gets up-to-speed quickly on a software product, and sees the product's capabilities
• Learns about the supported department's business and workflows and efficiently applies that knowledge to software solutions
• Uses tools to create wireframes and workflows that support different options and recommendations and has advanced knowledge of which artifacts will meet the need of the situation
• Knows the different roles and responsibilities on the team and how the BA fits into that team
• Knows the successful ways of implementing software and Agile processes on their team and can be looked to for answering questions the team might have
• Communicates effectively with all levels of the organization, from executives to peers
• Mentors and coaches other Business Analysts on the team
• Provides input on team processes while also calling out gaps or risks that they see. When they find a gap or risk in the team process, they present options for how the gap/risk can be resolved
• Knows how to prioritize the backlog based on business needs and can make judgment calls
• Assists the Product Owner with their day-to-day activities and can fill in for the Product Owner during short absences
• Assists the Business Analyst Manager/Practice Lead in identifying Business Analyst standards for the firm
• Possesses the ability to effectively fill in for a Product Owner or Scrum Master during short absences

Skills:

• Communication - Communicates with organization. Helps others in team to communicate.
• Growth Mindset - Not happy unless outside comfort zone. Comfortable with unknowns, with a relentlessly positive outlook on change and risk. Quick to admit when you do not know.
• Empathy & Humility - Often found advocating for and representing others in conversations. Helps leaders to understand their teams, users and clients.
• Initiative - Uses your own judgment to make decisions without asking another person's advice.
• Objectivity & Adaptability - Takes problems outside your skillset and quickly adapts to solve them. Helps peers do the same.
• Analysis - Can produce high-quality, insightful analysis of complex problems. Can produce artifacts that are well-structured, easy to read and contain solutions to the problems found.
• Attention to Detail - Completes large projects meticulously and helps peers to do the same. Flags pieces of work outside your own which have not been thought through and supports improvements. Inspires rigor in others.
• Business Context - Actively finds business insights that you need for your work, using information from people from outside your team. Helps teammates to understand the business.
• Collaboration - Mastering: Understands the challenges faced by other team members and seeks to understand their perspective. Can share their own ideas as appropriate and looks for ways to bring everyone together.
• Documentation - Mastering: Has a thorough knowledge of how to use documentation as a tool for storing and modifying information, as well as a way to create guidelines. Can undertake the editing of other people's work product.
• Process Thinking - Thinks about team practices and processes and regularly discusses improvements with their team. Sometimes collaborates with others to improve organizational practices and processes.
• Product Knowledge - Has a detailed understanding of areas of the product.
• Culture and Togetherness - Actively signals according to behaviors you want to see. Keeps a cool head around others even in stressful situations. Is involved in the planning and organizing of team activities.
• Developing Others - Recognizes strengths of peers and looks for ways to support those strengths through project work. Invests time in materials or processes to support team growth. Peers see you as an informal coach.
• Stakeholder Management - Known for being efficient and reliable, and doing what you say you will do. Proactively manages expectations even when it results in frustration or personal reputation risk.
• Team Leadership - Capable of informally managing interns and other staff. Possibly manages one or two junior team members. Does not look for glory and does not complain about work that needs to be done. Assumes good decisions in others' work. Broadly, you do what you say you are going to do.
• Hiring and Org Design - A competent interviewer. Follows a structured hiring process and contributes to decisions

Qualifications/Requirements:

• Bachelor's degree in Computer Science, MIS, Information Systems or engineering fields, or equivalent experience
• 7 - 10+ years of relevant experience
• Expert level of writing user stories/requirements
• In-depth understanding of Product Development and Software Development Life Cycles
• Experience with mockups/prototypes to display visual requirements and concepts
• Experience working on a project with multiple stakeholders and competing priorities or initiatives
• Excellent organizational skills with a self-starter mentality and resourcefulness in solving problems to ensure teams have what they need to deliver
• Comfort level with Azure DevOps, Jira, or similar tools
• Business Analyst, Agile, or Scrum related certifications a plus
• We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening.

#LI-Remote

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

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