Freeways Operator I

Iteris is looking for multiple Freeways Operators I to be responsible for the principal monitoring of the freeway management systems (FMS) and must possess strong familiarity with the District's freeway system. The Operators are the highest profile positions in the RTMC, as they are the "eyes and ears" of detection and management of all activities being handled by the RTMC.

What you will be doing:

• Monitor the status of freeways using CCTV cameras, Road Ranger Service Patrols, detector data, etc. to include detecting, confirming, updating, and responding to scheduled and unscheduled traffic and incident management events, congestion, and travel time imbalances in the geographical coverage area
• Enter all scheduled and unscheduled events and congestion into SunGuide software and disseminate information using ITS devices, websites, and Florida 511 (FL511) system
• Coordinate with other Control Room staff, law enforcement, and external agencies in response to incidents
• Dispatch RRSPs to motorists, events, and to assist law enforcement in a timely and efficient manner, and log all activities into SunGuide and ensure the quality of information is complete and concise
• Manage WWD events
• Perform daily ITS infrastructure checks (CCTV cameras, DMSs, MVDSs, Video Wall, etc.) during the morning shift, and detect, confirm, and report equipment faults at other times affecting Control Room equipment, RTMC system field equipment, and application issues and open device failure tickets for malfunctions during these checks (performance)
• Coordinate with maintenance staff as needed
• Inform Emergency Services of traffic incidents within the RTMC coverage area. These events vary in scope and methods on how the operator responds notifying FHP, RRSP, local first responders, etc.
• Provide information to FDOT and Iteris TIM Coordinators about locations of recurring and high-profile events to aid in identifying and correcting roadway issues
• Perform daily Lane Closure Notification System (also known as one.network) checks for work zones within operator assignment areas
• Follow FDOT District 7 policies and procedures, including the District 7 RTMC SOP
• Follow time requirements in the District 7 RTMC SOP for event confirmation, RRSP dispatching, DMS message posting, FL511 system update, etc.

What you need to be successful in this role:

• Skills in interpersonal relationships and ability to work well within a group
• Ability to clearly communicate technical information in layman's terms
• Ability to work alternate work schedules and be on-call 24 hours/day
• Ability to gain acceptable skill in the use of SunGuide software and Windows-based applications within the allotted time
• Ability to write reports clearly and concisely
• Ability to coordinate real-time activities and priorities
• Knowledge of communications and sending information via multiple communication devices

Iteris anticipates paying an hourly rate between $20.00 and $22.00 for this role. Actual pay offered may be below or above these amounts, depending on the individual's job-related knowledge, skills, and experience.

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What's in it for you:

• 401(k) with immediate matching and no vesting period
• Generous Paid-Time-Off [PTO] benefits
• Comprehensive medical, dental, and vision coverage
• Life insurance
• Medical reimbursement plans
• Disability coverage
• Education assistance program
• In-house training programs

Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris' cloud-enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor, visualize, and optimize mobility infrastructure to make mobility safe, efficient, and sustainable. As a pioneer in intelligent transportation systems technology, Iteris' advanced detection sensors, mobility and traffic data, software-as-a-service offerings, and consulting services represent a comprehensive range of mobility infrastructure management solutions that serve customers in the United States and internationally. For more information, visit Iteris' website at www.iteris.com.

The Almaviva Group designs, implements, and manages advanced technological solutions and systems and related logistics structures for companies and public administrations operating in a variety of sectors, including, but not limited to, transport, logistics, agriculture, digital health, defense and security, energy, utilities, financial services, industry, telecommunications, and media. For more information, visit Almaviva's website at www.almaviva.it.

Iteris, Inc. is an Affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver's license may be required based on essential duties.