Test Program Manager

Role Overview:

The Environment Manager oversees IT environments across production and non-production systems, ensuring they are stable, secure, and fit for use. The role involves managing environment issues, coordinating maintenance, and supporting testing, patching, and infrastructure activities.

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  Manage and resolve environment issues for production and test systems.

  
  
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  Support testing, releases, and disaster recovery activities.

  
  
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  Coordinate with internal teams and vendors to maintain environment stability.

  
  
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  Oversee patching, capacity, and vulnerability management.

  
  
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  Maintain environment documentation and service reports.

  
  
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  Manage user and service accounts, passwords, and batch monitoring.

  
  
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  Ensure compliance and perform regular system checks.

  
  

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  Experience in IT environment management or infrastructure support.

  
  
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  Knowledge of patching, capacity, and vulnerability management.

  
  
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  Familiar with ServiceNow, JIRA, and CyberArk.

  
  
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  Strong problem-solving and communication skills.

  
  
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  Customer-focused with good incident management experience.

  
  

Customer Service Orientation,Service Now,Incident Management