Lab Technician

Role Proficiency:

Systematically develops and promotes technology solutions ensuring the developed solution meets both functional and non - functional requirements.

Outcomes:

1. Develop and promote technical solutions which support the business requirements within area of expertise.
2. Ensures IT requirements are met and service quality maintained when introducing new services. Considers the cost effectiveness of proposed solution(s).
3. Set FAST goals and provide feedback to FAST goals of mentees
4. Innovative and technically sound for project analysis in depth.
5. Uphold the standards and best practices by adhering to them in his/her work as well as by implementing them in the team's work by reviewing and monitoring.
6. Provide innovative contribution within the team by coming up with ideas to automate repetitive work.
7. Able to mentor Developers in such a way that they can progress to the next level of growth.
8. Conduct peer reviews and demand high quality standards for the reviewed deliverables.
9. Conduct technical assessments for hiring candidates to Developer roles.

Measures of Outcomes:

1. Adherence to engineering process and standards (coding standards)
2. Defined productivity standards for project
3. Schedule Adherence
4. Mandatory Trainings/Certifications
5. Innovativeness (In terms of how many new ideas/thought processes/standards/best practices he/she has come up with)
6. Maintain quality standards for individual and team
7. Adhere to project schedules for individual and team
8. Number of technical issues uncovered during the execution of the project
9. Number of defects in the code
10. Number of defects post delivery
11. Number of noncompliance issues
12. On time completion of mandatory compliance trainings
13. Adhere to organizational policies and processes

Outputs Expected:

Code:

1. Independently develop code for above Maintain best coding and engineering practices

Configure:

1. Implement and monitor configuration process

Test:

1. Create and review unit test cases
   scenarios and execution
2. 100% code coverage for unit testing

Documentation:

1. Sign off templates
   checklists
   guidelines
   standards for design/process/development
2. Sign off deliverable documents - design documentation
   requirements
   test cases and results

Design:

1. Creation of design LLD architecture for Applications
   Features
   Business Components and Data Models

Interface with Customer:

1. Proactively influence customer thought process
2. Consider NPS Score for customer and delivery performance

Manage Project:

1. Contribute to module level development

Manage knowledge:

1. Consume and contribute to project related documents
   share point
   libraries and client universities
2. Creation of knowledge sharing assets

Assists others in resolving complex technical problems::

1. Manage all aspects of problem management activities
   investigating the root cause of problems and recommend SMART (specific
   measurable
   achievable
   realistic
   timely) solutions

Development and review of Standards & Documentation::

1. Maintenance of software process improvement activities; communicating to a range of individuals
   teams and other bodies.

Skill Examples:

1. Proactively identify solutions for technical issues
2. Ability to maintain technical evaluation procedures
3. Ability to estimate project effort based on the requirement
4. Perform and evaluate test results against product specifications
5. Break down complex problems into logical components
6. Interface with other teams designers and other parallel practices
7. Set goals for self and team. Provide feedback to team members
8. Create and articulate impactful technical presentations
9. Follow high level of business etiquette in emails and other business communication
10. Drive conference calls with customers and answer customer questions
11. Proactively ask for and offer help
12. Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.
13. Build confidence with customers by meeting the deliverables on time with a quality product

Knowledge Examples:

• Deep level proficiency in the specialist area.
  
  
  
  1. Proficiency in technology stacks
  2. Appropriate software programs / modules
  3. Programming languages
  4. DBMS
  5. Operating Systems and software platforms
  6. SDLC
  7. Integrated development environment (IDE)
  8. Agile - Scrum or Kanban Methods
  9. Knowledge of customer domain and sub-domain where problem is solved.
  10. Knowledge of new technologies (e.g. Data science AI/ML IoT big data and cloud platform etc RDBMS and NOSQL
  11. Deep knowledge of architecting solutions and applications on cloud-based infrastructures.
  
  
  
  
  Additional Comments:
  
  

  SFDC Technical Lead JD Job Description Overall Experience: * Tech Lead: Overall at least 8 years IT industry experience with 6+ years in Salesforce.com * Any prior experience with other technologies like JAVA/.NET is highly preferred * Experience in directly working with client is highly preferred * Candidate should have strong hands-on experience with administration, configuration, customization and development within Salesforce.com, and also in reports and dashboards Salesforce.com Certifications: * Must have Salesforce.com Developer (DEV401) certification * Highly preferred: Advanced Developer Certification (DEV 501) * Admin or Consultant certifications are desirable Force.com Knowledge: * Candidate should have strong experience with Visualforce, Apex, Triggers, Eclipse IDE, Salesforce Object Query Language (SOQL) and Javascript * Must possess coding best practices and understand the limitations of Apex coding * Candidates for Tech Lead / Senior Developer roles should have experience in integrating Salesforce with external systems using SOAP/REST Services. This is highly preferred for Developer role also * Experience in working with Force.com Bulk API and the Metadata API * Must have sound implementation knowledge of workflow rules, validation rule, approval process, reports and dashboards * Experience using Apex Data Loader and other ETL tools such as Informatica * Experience with database development, SQL or PL/SQL, database schemas, stored procedures is essential * Follow unit testing and test class best practices and should be capable of coding for positive and negative scenarios in testing * Must have experience with production deployment using change set/eclipse/ANT migration TOOL and working on solving deployment errors * Good to have knowledge on HTML/HTML5, CSS, XML,AJAX, webservices, Google APIs, JQuery/any other Javascript framework * Prior working experience with some integration tool is an added advantage * Candidate should have basic understanding of admin activities like user creation, role/profile set up, Security set up etc. * Good to have - Salesforce mobile development using Salesforce1/vfmobile; Experience with Heroku, ngForce Skills/Experience required: * Should be a quick learner who can adapt to learning new technologies relevant to Salesforce * Need to be able to closely work with BSA to convert requirements to solutions and suggest options * Ability to create, analyse, and recommend, multiple alternative design solutions * Ability to advice on best practices and approaches to the team and the client * Experience in researching production system issues * Technical Lead should be capable of leading/managing a team of developers, suggesting best practices, promoting reusable code and constantly doing code review to improve team's efficiency * Experience in creating and maintaining Technical Design documents and configuration steps * Ability to configure, test, debug software and document programs according to standards, policies and procedures * Ability to prepare test data, and steps for unit, integration and production testing * Must be able to work with the Business Analysts and Business counterparts to clarify and document requirements and configuration steps for current and future application requirements * Strong problem solving/analytical skills * Ability to effectively balance and prioritize multiple projects concurrently * Strong and effective written and verbal communication skills * Excellent presentation skills and ability to collaborate with technical and business stakeholders at all levels of the organization

  
  

Project Management,Salesforce.Com,Healthcare,Java