Border Security Operational SME

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

As a Border Security Operational SME with AMERICAN SYSTEMS, you will have the opportunity to do the following:

Execute liaison activities across the nation serving as a point-of-contact for local USBP operations related to mission focused technology.
• Arrange and assure delivery of essential training ensuring all operational personnel are adequately skilled and prepared.
• Provide both remote and in-person support ("reach-back services") to USBP sectors and stations during technology refreshes, modernization, and enhancement initiatives.
• Coordinate, facilitate, and participate in site visits in collaboration with sector Points of Contact (POCs), ensuring sector requirements are assessed, communicated, and resources deployed effectively.
• Collect operational feedback, document best practices, and submit reports on training, asset deployments, and operational issues to various levels of leadership.
• Oversee and support the integration, deployment, and fielding of new technologies, bridging communication between sectors and program management.
• Ensure timely resolution of sector issues, communicating resolutions and pertinent information to various stakeholders for inclusion in briefings and notifications.
• Facilitate direct communication and collaboration between USBP sectors, headquarters, and the central program office, supporting process improvements and alignment with strategic goals.
• Maintain currency on the types and abilities of sensors in support of border security operations.
• Perform regular inspections and preventive maintenance, including alignment, inspection, and testing of sensors.
• Provide technical assistance during the operation of UGS.
• Provide technical support and training to team members on UGS operations and maintenance.
• Ensure all activities comply with safety protocols and operational guidelines.
• Maintain detailed records of sensor deployments, maintenance activities, and system performance.
• Maintain diagnostic and operational tools, support, and test equipment.
• Collaborate with team members to plan and execute sensor deployment missions.
• Coordinate with specific CBP offices and DHS officials to ensure alignment with operational objectives, collect operational feedback, and document requirements; ensure appropriate informational collaboration and reporting.
• Assist in the development and implementation of new UGS technologies and strategies.
• Assist with other USG duties in collaboration with USBP personnel.

• Active CBP BI or TOP SECRET Clearance
• U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance
• 12+ years' experience with CBP.
• Degree in electronics, telecommunications, or a related field or equivalent military or law enforcement training.
• Experience with various border security technologies; Knowledge of best practices related to deployment of border security technologies.
• Understanding of the geographical and environmental conditions and challenges related to deployment areas and techniques for adapting to these conditions.
• Knowledge of relevant laws and regulations governing border technology use and adherence to safety protocols.
• Willingness to travel.
• Excellent communication, facilitation, and presentation skills.