Senior Builder Sales Manager, Southeast

Position Purpose
The Senior Builder Sales Manager leads and develops a small team of builder-channel Sales Reps, while also managing a strategic portfolio of builder accounts. You will be accountable for achieving regional revenue, margin and mix targets across single-family, multi-family and rehab segments. You will drive builder-facing strategy, align with cross-functional partners (SCM, credit/AR, logistics, showroom/display, marketing) and ensure our builder delivery experience supports LG's "Life's Good" brand promise.

Key Responsibilities
Team Leadership & Development

• Coach, mentor and hold accountable up to 4 Sales Representatives to achieve their quota, KPIs (mix %, job-site delivery accuracy, direct vs distributor split, # quotes, # awarded quotes) and development goals.
• Lead weekly one-on-ones, pipeline reviews, territory strategy sessions and performance reviews.
• Develop and execute a team growth plan including recruiting/selection, onboarding and career pathing for high-potential builders.
• Foster a high-performance culture: accountability, data-driven decision-making, collaboration with internal partners, continuous improvement.
• Partner with HR & the Director to build the bench and ensure readiness for next-level roles.

Account Management & Growth

• Own a portfolio of strategic builder accounts (e.g., top-tier homebuilders, custom/luxury, rehab contractors) with full P&L responsibility: revenue, margin, mix, growth rate.
• Develop and execute go-to-market account plans: target volume, SKU mix, builder program adoption, display/showroom strategy.
• Lead executive-level builder engagements: onsite visits, VIP dinners, leadership briefings, builder advisory councils.
• Collaborate with internal functions (SCM, logistics, credit, AR, marketing) to optimize builder experience: joint forecasting, job-site delivery accuracy, display roll-out, showroom qualification.
• Monitor competitive landscape and drive differentiation of LG Pro Builder value-proposition (dedicated service, builder-specific programs, network advantages).LG BR+1
• Track and report key builder channel metrics: quotes, awarded quotes, job-site delivery accuracy, returns/credits, mix thresholds by region.

Strategic & Operational Execution

• Own the regional operating plan: set targets, allocate resources, monitor progress, course-correct as needed.
• Define territory segmentation, prioritization of builder opportunities, distributor vs direct split strategy.
• Partner with marketing to deliver builder-facing campaigns, events, immersion experiences (e.g., builder blitz, factory visits, chef dinners).
• Work with supply chain/logistics to ensure inventory availability, cross-dock execution, job-site delivery accuracy and showroom display readiness.
• Ensure compliance with LG policies and ethics standards ("Jeong-do Management") in all interactions.

Key Qualifications

• Minimum 8-10 years of sales experience, ideally in the builder/contractor/production-home or major appliances channel; at least 3 years in a leadership role managing sales professionals.
• Strong builder channel knowledge: production homebuilders, custom builders, rehab/apartment turnover programs.
• Proven track record of managing/acquiring builder accounts, achieving revenue/margin targets and growing SKU mix.
• Prior experience leading and developing a small sales team.
• Excellent communicator at all levels: able to influence builder C-suite, internal functional leadership and sales reps.
• Strategic and analytical mindset: able to interpret data, define territory strategy, optimize channel splits, drive mix thresholds and delivery accuracy.