General Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

General Manager - JLL

What this job involves:

We are currently seeking a General Manager to join our office property management team. As the GM, you will provide leadership to your team and outstanding customer service to clients while managing an office portfolio with full responsibility for client and tenant satisfaction. This role involves managing industry-changing properties, preparing budgets and financial reports, overseeing TI and capital improvement projects, and developing staff. You will create strategic and collaborative solutions while embracing the human side of business through relationship building and conflict resolution. This position contributes directly to JLL's exponential growth by providing people integration, synergy, and an experiential approach that delivers differentiated property management experiences.

What your day-to-day will look like:

• Manage office property portfolios ensuring exceptional client and tenant satisfaction
• Prepare budgets, financial reports, and CAM reconciliations for property operations
• Oversee tenant improvement and capital improvement projects from planning to completion
• Lead, develop, and mentor property management staff to achieve performance goals
• Communicate effectively with building owners, tenants, and vendors to maintain successful relationships
• Resolve conflicts and handle escalated tenant issues to ensure client retention
• Contribute to establishment and refinement of work quality standards and best practices

Required Qualifications:

• Minimum seven years commercial property management experience with recent office, retail, industrial, or healthcare property experience
• Strong financial acumen with proven experience preparing budgets, CAM reconciliations, and financial reports
• Minimum three years management experience leading teams
• Experience using property management accounting platforms such as Yardi, Kardin, or MRI
• Familiarity with building systems, lease negotiation, documentation, and administration
• Excellent verbal and written communication skills for relationship building across all organizational levels
• Proven track record of results in fast-paced, high-volume environments
• New Mexico real estate license, or ability to obtain within six months

Preferred Qualifications:

• Bachelor's degree preferred with advanced degree as a plus
• Proficiency in technology tools and applications with willingness to continuously develop skillset
• Experience creating energized and collaborative work environments
• Background in developing diverse teams through inclusive communication methods
• Knowledge of cultural initiatives and best practices in property management
• Experience with conflict resolution and client retention strategies

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.