New

Senior Quality Specialist (4974)

SIU Medicine
$5,131.91 - $5,645.10 Monthly
medical insurance, dental insurance, life insurance, paid time off, paid holidays, sick time, extended sick time, tuition reimbursement, 403(b), retirement plan
United States, Illinois, Springfield
Nov 28, 2025
We recommend using the following browsers to complete the application: Desktop: Google Chrome, Edge with Chromium Mobile: Google Chrome, Safari Description This position will facilitate change through quality improvement activities that support the SIU mission using the elements of population science, population health, data driven informed decision making, and Lean Six Sigma. This position assists departments in organizing improvement teams and developing quality a quality improvement plan based on available data, national benchmarks, and industry best practice. This position will assist departments with the application process of recognition & certification programs through interpretation of the elements, primarily the Patient Centered Medical Home and Patient Centered Specialty Practice Models. Examples of Duties Administration 85% Works with the Director of Quality & Performance Improvement in implementing performance improvement activities within clinical departments and clinical support units to promote efficient, effective, and equitable patient care Coordinating and assisting departments/divisions in the application process for recognition and certification programs (e.g. PCMH/PCSP) though interpretation and application of program elements. Works with the Director of Quality& Performance improvement and Director of Risk & Safety in supporting effective department Patient Safety Evaluation System (PSES) meetings to assure confidentiality and security of information. Works with the managed care plans to identify care gaps and works with the clinical areas to ensure compliance with managed care goals and incentives. Assists with the Merritt-based Incentive Payment System (MIPS) reporting through data collection of required documentation Works with the QI team on data collection, aggregation and analysis and develops action plans specific to governmental reporting program priorities. Assists the clinical departments in governmental reporting program readiness through improvement efforts related to dashboard metrics Works with the Director of Quality and Performance Improvement and the Clinical Informatics team in developing the electronic Medical Record and related information technology in a manner which enhances the collection of clinical and operational data Gathers and coordinates clinical and business expertise from clinic management and physician advisors/users, andworks with clinical and operational managers to develop and implement new workflows supported by the EHR Seeks and recommends automated solutions to make SIU physician practices more efficient and effective in assuring appropriate care is delivered. Facilitates broader, more complex quality improvement initiatives requiring advanced project management and change management skills Works directly with clinical and operational leaders and staff to help define and achieve performance improvements Develops and assists with training that results from identified learning needs based on QI outcomes Assist in developing improvement plans to address patient safety issues identified through the incident reporting system. Assist with other duties as assigned Education 10% Provides specific, targeted education to clinicians and operations staff on performance improvement tools and techniques Develop, implement, and be accountable for the education to faculty and staff regarding measures specific to reporting and certification programs Develop, implement, and be accountable for the education to faculty and staff regarding reporting and other certification program improvement processes, strategies, and skills. Service 5% Participates in assigned Quality, Performance, Compliance, Information Technology, Risk & Safety committees and initiatives of SIU and affiliated hospitals and provider organizations Demonstrates, by actions, commitment to the mission and the behavioral standards of SIU School of Medicine. Provides excellent service to both internal and external customers through collaboration and partnership; compassion and respect; integrity and accountability; diversity and inclusion; as well as continuous learning and improvement Qualifications Credentials to be Verified by Placement Officer Bachelor's degree as required by the position to be filled in the area of specialization inherent in the position may be required. Three (3) years (36 months) of Quality Improvement (QI) work experience in a clinical or healthcare related field/setting performing duties comparable to the Quality Specialist level of this series. Knowledge, Skills & Abilities (KSA's) Knowledge of "systems thinking" and ability to lead and train multidisciplinary teams Knowledge of computer skills including Word, Excel, and PowerPoint Knowledge of process improvement methodology and tools Knowledge of data collection methodology Knowledge of basic statistical process control components Knowledge of benchmarking tools and best practices Project management and change management skills Problem-solving and team facilitation skills Skill using CQI tools and techniques Strong analytical skills Ability to train, present to small and large groups Ability to act as a consultant to clinicians and non-clinicians Ability to communicate effectively both verbally and in writing Ability to identify and analyze group dynamics and to recommend interventions in collaboration with peers Condition of Employment Out of State Applicants that apply to Springfield vacancies in classifications in the occupational area of Professional, Semi-Professional, or Managerial will be subject to the following Condition of Employment: Pursuant to the State University Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date. Supplemental Information If you require assistance, please contact the Office of Human Resources at hrrecruitment@siumed.edu or call 217-545-0223 Monday through Friday, 8:00am-4:30pm. *The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education,* *patient care,* *research and service to the community.* The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security. This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the "Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act." Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law. Pre-employment background screenings required.