Patient Service Representative-Imaging

Description

Clerical/Administrative Support
Req #: 59280

Patient Service Representative - Imaging (Per Diem)
Department: Imaging - Radiology/Fluoroscopy (X-ray)
Location: 181 Main Street, Norway, ME 04268
Organization: MaineHealth

Position Summary
MaineHealth is seeking a Patient Service Representative to join our dynamic Imaging team within the Radiology/Fluoroscopy Department. In this important frontline role, you will support patients and clinical staff by managing check-ins, scanning orders, answering phone calls, and helping ensure a smooth, welcoming experience for every patient who visits our Imaging department.

Schedule

• Per diem position

• Rotating schedule

• 8-hour shifts (either 7:00 am - 3:30 pm or 8:30 am - 5:00 pm)

• No remote flexibility; this role is fully on-site

What You'll Do

• Greet and check in patients for Imaging services

• Verify and scan physician orders

• Answer phone calls and assist with appointment or service inquiries

• Support efficient patient flow and collaborate closely with clinical team members

• Provide exceptional customer service in a fast-paced environment

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

If you have questions about this role, please contact rebecca.rand@mainehealth.org