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Director Quality - QVMC

Providence Health & Services
life insurance, parental leave, 401(k)
United States, California, Napa
Dec 11, 2025

Description

Calling all Esteemed Leaders! Are you a strategic mastermind with a passion for healthcare? Do you thrive on navigating complex challenges and shaping the future of healthcare delivery? If so, then we have the perfect opportunity for you!

The Role:

Under the direction of the Executive Director Quality - NorCal, the Director Quality Improvement will be responsible for planning, designing, directing, and executing performance improvement work in alignment with the Value Triple Aim (Quality, Service, and Cost Excellence). Based in our distinguished institution, you will partner with Ministry physician, clinical, and operational leaders to develop the infrastructure, reporting mechanisms, and strategies to facilitate Performance Improvement and achieve Providence system, divisional, and ministry-specific goals and strategic initiatives. You will ensure the proper preparation and coordination of resources needed to achieve regulatory compliance related to the CMS COP Quality Assessment and Performance Improvement (QAPI) Plan and QAPI Annual Evaluation, and The Joint Commission standards.

What You'll Do:



  • Performance Improvement Visionary: Plan and manage implementation of quality initiatives that reduce risk, improve patient safety, and enhance overall quality outcomes.
  • Quality Architect: Establish a quality plan and review procedure annually, promoting transparency from bedside to board.
  • Patient Safety Advocate: Initiate a patient safety program consistent with Providence's high-reliability organization approach.
  • Regulatory Compliance Leader: Assure compliance with regulatory standards and integrate these into performance improvement plans.
  • Analytic Strategist: Use data-driven insights to identify key interventions and make informed decisions.
  • Knowledge Cultivator: Develop a knowledge-rich environment that supports continuous improvement and transparency.
  • Progress Monitor: Demonstrate sustainable progress on improvement priorities and report this to executive leadership and governing bodies.
  • Data Integrator: Collaborate with data analytics teams to ensure service line leaders have access to actionable data.
  • Outcome Overseer: Oversee submission and validation of nursing and clinical outcomes data to national programs.
  • Patient Experience Evaluator: Evaluate the impact of patient experience and develop improvement plans to enhance national rankings.
  • Multi-Disciplinary Collaborator: Coordinate efforts with data teams to ensure comprehensive and accurate external data reporting.
  • Strategic Advisor: Provide strategic oversight for organizational performance and ensure performance improvement strategies are implemented.


What You'll Bring:



  • Educational Background: A Master's Degree in a clinical field (e.g., Nursing or equivalent).
  • Experience: 5 years in Performance Improvement and leadership of quality programs, with a preference for experience in multi-hospital collaborations.
  • Certifications: Preferred national certification in performance improvement (e.g., Lean Six Sigma, CPHQ).
  • Technical Proficiency: Strong knowledge of data management and analytics, and proficiency in Microsoft Office.
  • Skills in Change Management: Training in change management, team dynamics, and facilitation.
  • Communication Prowess: Excellent verbal, written, and presentation communication skills.


Why Join Us?



  • Impactful Work: Be a part of an organization transforming healthcare and improving countless lives.
  • Innovative Environment: Unleash your potential with the autonomy to implement your visionary ideas.
  • Collaborative Culture: Work with a talented team of professionals passionate about their work.
  • Dynamic Industry: Embrace the challenges and rewards of a fast-paced, ever-evolving healthcare landscape.
  • Vibrant Community: Enjoy life in a city that boasts stunning natural beauty and a thriving cultural scene.


Ready to Shape the Future of Healthcare? If you're a visionary leader with a passion for healthcare, we encourage you to apply! Join our team and help us create a healthier future for all.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 404456

Company: Providence Jobs

Job Category: Clinical Quality

Job Function: Quality/Process Improvements

Job Schedule: Full time

Job Shift: Day

Career Track: Leadership

Department: 7810 QUALITY ASSURANCE

Address: CA Napa 1000 Trancas St

Work Location: Queen of the Valley Medical Center

Workplace Type: On-site

Pay Range: $83.21 - $131.38

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.


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