Administrative Officer

Transportation Services

Full Time

87177BR

Job Summary

The Administrative Officer is an experienced professional that shall support the day-to-day and long term operations under the under the Parking Director. This position is responsible for coordinating administrative processes including monitoring parking and valet operational systems, schedules, capacity tracking, driving records of UCSF-approved drivers across campus. Duties include maintaining accurate records, overseeing revenue transaction processing, generating operational and financial reports, and ensuring adherence to regulations and procedures. Requires a demonstration of strong organizational and analytical skills, excellent customer service, and the ability to collaborate with internal departments, vendors, and the public in a fast-paced and dynamic environment.

The Administrative Officer role is responsible for overseeing the planning, management, and daily operations of UCSF's parking and valet infrastructure across multiple campus locations. This position ensures the delivery of high-quality, customer-focused services while aligning operations with institutional goals, compliance requirements, and long-term sustainability objectives. In conjunction with the Interim Director of Parking and managers, develop and execute short- and long-range strategies in alignment with UCSF's institutional goals, including access equity, sustainability, and campus growth. This role shall also spearhead deployment of modernized parking systems and digital solutions, including kiosks, mobile platforms, and access control integration. Optimize service delivery and data reporting through innovation. Monitor all parking programs and infrastructure, including emerging technology (e.g., hybrid automation, permit issuance and tracking, time and schedule tracking). Ensure seamless and equitable services across multiple sites including Parnassus, Mission Bay, Mount Zion, and satellite locations. Ensure compliance with ADA, life safety, UC policies, audit standards, and environmental regulations. Responds to critical incidents, emergency operations, and infrastructure failures.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $78,900 - $167,300 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF Department of Transportation manages transit services for the UCSF students, faculty, patients, visitors and employees. Transit operations include 13 fixed routes and on-demand services supporting nearly 2.5 million annual riders. Parking operations include over 25 parking garages and lots across the city, with over 7,500 spaces. Parking team also manages an extensive permit program, parking enforcement, citation adjudication and other parking related services. The Department promotes clean and sustainable transportation modes that include walking, bicycling, carpool/vanpool, car-sharing program, electric scooter sharing program, etc. The Department has over 190 positions with an annual operating budget of over $45 million.

Required Qualifications

• Bachelor's degree in related area and 3+ years of related work experience; and/or equivalent experience/training.
• Thorough knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management, and/or personnel management.
• Broad knowledge of UC Transportation policies and procedures or equivalent experience in transportation, events, public administration, mobility transportation, or a combination of these.
• Interpersonal skills, including verbal and written communication, active listening, critical thinking, persuasiveness, and advising skills.
• Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.
• Interpersonal skills to collaborate, coordinate and integrate with others throughout the organization. Maintains cooperative working relationships with professional and administrative staff, peers, multidisciplinary team members, management and outside agencies.
• Solid knowledge of common University-specific computer application programs.
• Ability to use discretion and maintain confidentiality.
• Strong skills in short-term planning, analysis, problem-solving, and customer service.
• Solid organizational and customer service skills to structure unit operations and lead staff in an efficient and effective manner.
• Solid verbal and written communication skills to explain program policies and processes, actively listen, persuade, advise, and counsel.
• Ability to effectively manage multiple priorities and execute plans to meet deadline

Preferred Qualifications

• Demonstrated skills in developing, implementing and assessing programs.
• Strong subject matter knowledge of transit operations and management to train and guide employees. Ability to apply principles to ensure operations meet UC policies and procedures as well as state and federal regulations.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Campus

Job Code and Payroll Title

004800 ADMIN OFCR 3 CX

Job Category

Administrative Support, Professional (Non-Clinical), Transportation

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Various Work Sites

Work Style

Fully On-Site

Shift

Days, Nights, Weekends

Shift Length

8 Hours

Additional Shift Details

Monday - Friday; 8 AM - 5 PM some nights and weekends