New

Collections Specialist

TEKsystems
$18.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Utah, Salt Lake City
Dec 12, 2025
Join the team as a Collections Specialist! In this role you'll be working for a Financial Services company, you'll work directly with customers to resolve delinquent accounts, negotiate payment arrangements, and ensure compliance with federal regulations. Ideal candidates have strong communication skills, experience in collections or customer service, and the ability to work independently. Description We are seeking a skilled Collections Specialist to join our team. The ideal candidate will have the experience and abilities necessary to perform the following responsibilities - Responsibilities: * Contact customers via telephone regarding delinquent accounts, determine reasons for delinquency, and obtain commitment to pay. Negotiate payment in full or establish payment arrangements. * Update customer accounts in the computer system. * Follow established guidelines when determining appropriate collection remedies. * Develop and manage repayment schedules with various alternatives, explaining consequences of delinquency to customers to secure payment. * Perform skip tracing and due diligence functions to ensure compliance with all Federal Regulations. * Adhere to the Fair Debt Collection Practices Act and all applicable state and federal bankruptcy laws. * May involve field collection work. * Perform other duties as assigned. Schedule: * Monday to Friday or Tuesday to Saturday * 9:30 AM - 6:00 PM Qualifications: * High School diploma or equivalent required, with some experience in collections or customer service (preferably in banking, finance, or related fields). * Basic knowledge of consumer and small business loans, credit cards, overdrafts, and collection processes. * Excellent customer service skills. * Strong verbal communication skills and effective telephone techniques; ability to be firm, direct, and concise while maintaining professionalism. Job Type & Location This is a Contract position based out of Salt Lake City, UT. Pay and BenefitsThe pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Salt Lake City,UT. Application DeadlineThis position is anticipated to close on Dec 25, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.