Manager, Testing Center

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Lone Star College-North Harris

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.

Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.

PURPOSE AND SCOPE:

The Manager, Testing Center manages the daily operations and is responsible for administering various testing programs to students both on and off campus. Responsible for the planning, development and implementation of processes and procedures essential to the effective operations of the Center. Responsible for hiring, training, developing, and evaluating staff. Prepares work schedules, resolves testing issues with faculty and students, maintains and troubleshoots technology used for testing and serves on various committees. Prepares and monitors budget, implements budget controls and budget allocations. Creates, reviews, and analyzes a variety of detailed reports.

ESSENTIAL JOB FUNCTIONS:

1. Supervises and monitors work assignments of staff. Observes the various testing operations and works with faculty regarding test preparations
2. Provides on-going training to Center staff, faculty, and students regarding the appropriate use of the Assessment Center
3. Review contracts with testing suppliers, negotiate proctoring agreements, maintain all certifications, education and passwords required for the Center
4. Manage, monitors, and administers all aspects of the budget. Orders all supplies and testing equipment
5. Regularly conduct inspections of all equipment and submits work orders when necessary
6. Maintains and analyzes data for various reports and request from administration
7. Provides staff development on testing changes, security, and policies
8. Coordinates and manages varies department and management calendars and schedules. Plans schedules and coordinates various meetings/seminars/events (Open House, Commencement, etc.), including site selection and preparation, marketing (Element 451 CRM) and training materials, and general support
9. Takes part in and/or leads special projects as needed
10. Attend all job-related committee meetings
11. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Able to work autonomously and have a high degree of judgment
• Advanced organization skills and excellent verbal and written communication skills
• Excellent decision making, conflict resolution, and problem-solving abilities
• Ability to work with a diverse group of people
• Ability to maintain confidentiality
• Ability to take initiative and understand all of the policies and procedures
• Multi-tasking abilities
• Ability to maintain a positive attitude in demanding work environment

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

• Master's degree

Hiring salary range is $48,152 - $55,375

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.