Customer Service Technician

Now hiring Customer Service Technician

Location: Muncie, IN

Salary: $65,000 + Commissions

Schedule: 8:00 AM - 5:00 PM (Subject to vary during traveling)

Staffmark has a great direct hire opportunity for you. This is a great way to build your career. Keep reading to learn more.

What You'll Do

• Learn and understand company-specific equipment, hydraulic, electrical, and mechanical systems.
• In the first 90 days, will work both in the office and in the manufacturing facility to learn the products and how they are produced.
• Will make outbound calls to existing customers to schedule annual field inspections.
• Work with customers over the phone or through emails to answer questions and offer suggestions to fix problems and put equipment back in service.
• Travel to customer locations to support warranty repairs and paid service jobs.
• Perform annual inspections on equipment both at the factory and in the field.
• Conduct maintenance reviews and provide maintenance training for some customers.
• Help support the company's parts department, sales, and manufacturing with information and tasks as necessary.
• Other duties as assigned.

What You Bring:

• 3+ years of experience with mobile hydraulic equipment
• Technical training
• Able to read blueprints
• Able to lift 25 lbs.
• Steel-toe shoes
• Willing to travel

Employee Benefits

Offered by our client

• Medical, dental, vision, and life insurance
• 401k plans
• On-the-job training & mentoring
• Paid vacation

Click 'Apply Now' to submit your application, and a recruiter will connect with you soon about any questions you have and to get you started on this new journey. We match the right people with the right career opportunities and are excited to meet you!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.