Director of Residential Facilities Operations

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BENEFITS: UT Austin offers a competitive benefits package that includes:

• 100% employer-paid basic medical coverage

• Free Capital Metro bus rides

• Retirement contributions

• Paid vacation, sick time, and holidays

• Career growth & professional development

Please visit our Human Resources (HR) website at https://hr.utexas.edu/ to learn more about the total benefits offered when you join our team!

The Director of Residential Facilities Operations provides leadership and oversight for University Housing and Dining (UHD) facilities operations, including maintenance, security, and building services teams. Reporting directly to the Executive Director, this position supervises managers and indirectly oversees approximately two hundred and one staff members who ensure a well maintained, secure, and sanitary home for over 9,000 residents. The Director of Residential Facilities Operations supports strategic planning, budget management and capital project execution while driving operational excellence and fostering collaboration across all facilities functions.

• Manage all University Housing and Dining (UHD) maintenance, security, & building services operations. Coordinate work, develop preventive maintenance plans, schedules, and set standards and procedures for staff in all areas. Ensure quality, customer service, safety, and security concerns are immediately and appropriately addressed. Drive continuous improvement initiatives to optimize efficiency, resident, dining and customer satisfaction.

• Lead maintenance projects and support in all capital construction projects. Review and approve plans and specifications, coordinate work with contractors, review and make recommendations on change order scope and pricing, inspect and approve work.Collaborate and provide timely project updates to the Executive Director of Residential Facilities.

• Ensure compliance with UHD and university polices, by actively monitoring operations, enforcing standards, and addressing performance concerns with fairness and consistency. Provide ongoing coaching and mentorship to strengthen team performance, engagement, and accountability. Approve time sheets, and ensure required administrative documentation is timely and accurate. Promote professional development by encouraging staff to attend training and workshops to enhance their knowledge and skills that are in line with job duties.Build leadership capacity within the team.

• Collaborate with the Executive Director on fiscal management and long-range planning to align resources with departmental goals. Approve and review purchases, manage service contracts, and evaluate estimates. Work with Executive Director in preparing fiscal budget.

• Communicate professionally with staff, students, supervisors, vendors and UT departments. Respond to e-mails and all other items requested promptly. Collaborate and coordinate with staff in other departments as needed to address maintenance, security, or building service's needs. Coordinate with UHD Marketing and Communications to deliver timely updates regarding maintenance and project activities with residents and parents. Represent UHD Facilities in campus committees and emergency planning efforts.

• Prepare and coordinate the campus Residential Facilities Assessment efforts. Serve in the absence of the Executive Director when required. Ensure continuity of leadership and decision-making during absences. Other duties as assigned.

• Bachelor's degree in a related field

• Ten years of progressive experience in leadership and management for facility operations and building maintenance.

• Ten years of progressive experience in facilities operations and maintenance in a university, multi-campus site and/or multi-building site.

• Experience with safety programs and compliance.

• Experience with budget management for operational and/or capital projects.

Relevant education and experience may be substituted as appropriate.

• Fifteen or more years of progressive experience in leadership and management for facility operations and building maintenance.

• Fifteen or more years of progressive experience in facilities operations and maintenance in a university, multi-campus site and/or multi-building site.

• Experience in maintaining food service equipment.

• Experience working at the University of Texas of Austin or a similar size institution.

• Experience working in combined areas of facilities maintenance and custodial services.

• Project Management Certification (PMP).

• Certified Educational Facilities Professional credential (CEFP) from APPA.

• Possess a working familiarity with the application of APPA standards in an institutional environment.

• Knowledge of the latest technologies in custodial products and equipment.

• Evidence of strong analytical and problem-solving skills.

• Excellent written and verbal communication skills.

$125,000+ depending on qualifications

• May work in all weather conditions

• May work in extreme temperatures

• May work around chemical fumes

• May work around standard office conditions

• May work around chemicals

• May work around electrical and mechanical hazards

• Repetitive use of keyboard at a workstation

• Use of manual dexterity

• Climbing stairs

• Climbing of ladders

• Lifting and moving

• Monday - Friday 7:00AM - 4:30PM, hours and days may vary based on business needs.

• This position may require responding to emergencies or other unforeseen situations around the clock which can include working evenings, weekends and holidays.

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.