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IT Business Analyst (Student Lifecycle)

Nazareth University
$75,000 to $80,000
United States, New York, Rochester
4245 East Avenue (Show on map)
Dec 18, 2025
Position Details
Position Information












Position Title IT Business Analyst (Student Lifecycle)
Position Type Staff
Requisition Number ST160
Department Information Tech Services
Title of Supervisor Director, Enterprise Applications and Data
Full-time/ Part-time Full-time
Work Hours per Week 35
Weeks Per Year 52
Months Per Year: 12
Work Days Monday - Friday
Work Hours 8:30 am - 4:30 pm
End Date (required for Temporary, Per Diem, Independent Contractor/Agency):
Salary Range $75,000 to $80,000
Hours and Months 35 hours week / 12 months
Exemption Status Exempt
Staff Job Description






Job Description Summary
The IT Business Analyst is responsible for planning, testing, and supporting the software and tools (including Colleague and other approved third-party software, ie OnBase, SoftDocs, FlyerSuccess (Navigate), PowerFAIDS, Slate etc.) used to support mission critical administrative functions within their designated functional areas. The IT Business Analyst will function as the subject matter expert and will assist in maximizing the utility of the systems used. Serves in a consultant role and provides customer service to their division(s) and is part of the ITS cross-divisional team of analysts, each with respective functional area responsibilities. The ITS Business Analyst helps their functional units to better identify, understand and address departmental needs. The IT Business Analyst will provide day-to-day application support for their respective functional areas within Academic Affairs, Strategic Enrollment, Community and Belonging and Athletics. Supported functions include but are not limited to the Registrar's Office, Academic Advisement, Teaching & Learning Technologies, Student Experience, Residence Life, Community & Belonging, Athletics, Admissions and Financial Aid.
Essential Functions

  • Becomes the "resident expert" on functional area business practices and technology usage to optimize the use of Colleague and other tools in automating end-to-end processes.
  • Assumes role of functional liaison to ITS for new projects and operational software and procedural issues.
  • In collaboration with ITS leadership and stakeholders, determines functional area project priorities.
  • Responsible for evaluating, determining impact, testing and deployment of software updates and new functionality and communicating to functional area.
  • Plans, monitors, implements, deploys and assesses division-specific projects.
  • Ensures coordinated effort for new projects, from requirements to integration.
  • Demonstrates hands-on expertise in the use of ad hoc query and reporting tools, assists in developing and maintaining operational queries & reports in support of divisional needs.
  • In coordination with ITS development staff, develops and maintains computer processes required for daily operations, special projects, and statistical information.
  • Addresses technology issues that may arise within the functional area.
  • In conjunction with functional area and ITS leadership, "scans the horizon" for new technology trends in their business area.
  • Serves as initial point of contact to assess and triage technical issues within the functional area.
  • Elicits, analyzes and documents business requirements as new processes are introduced and automated.
  • Proactively identifies opportunities for improvement and automation of existing functional processes.
  • Maximizes use of technology functionality, including non-Ellucian tools (i.e. Moodle, Qualtrics, SoftDocs, FlyerSuccess (Navigate), Slate etc.).
  • Acts as a resource to provide assistance in development of Technology/Procedures documentation across the division as well as IT standard operating procedures.
  • Maintains / ensures data integrity for functional area data subset.
  • Ensures that processes and data comply with relevant regulations and University standards.
  • Trains new users and existing users on Colleague and approved third-party software functionality.
  • Supports staff and faculty in their operational use of technology.

Required Education, Experience, Technology Applications and Skills

  • Bachelors Degree in Information Technology, Computer Systems or in any field with professional experience pertinent to role.
  • 2-4 years or more of progressive experience in business analysis and data stewardship and analysis.
  • Familiarity with reporting tools (e.g.Tableau, Informer,) and SQL programming
  • Proficiency in Microsoft Office and or GSuite.
  • Exceptional organizational skills and be able to attend to and prioritize projects.
  • Ability to successfully manage interpersonal working relationships.
  • As appropriate, collaborate with staff in other units and divisions to achieve the goals of the University.
  • Strong written and verbal communication skills.
  • Handles confidential information sensitively and appropriately.
  • Good analytical, project management and basic programming skills a must.
  • Ability to be service-oriented with demonstrated ability to be flexible, responsive, and patient in a high power work environment.
  • Demonstrates commitment to working in a diverse workplace and to building a pluralistic community by promoting an increased understanding of individual differences and perspectives that will enable workforce cohesiveness.
  • High emphasis placed on professionalism, efficiency and a positive attitude.
  • Annual participation in professional development; focuses on acquiring, improving and applying technological and other skills that are essential to achieving the goals of the University.

Preferred Education, Experience, Technology Applications and Skills

  • Experience in Higher Education environment a plus.
  • Experience with student related data and processes a plus.
  • Familiarity with Ellucian's Colleague software or equivalent ERP a plus.


Supervisory Responsibilities
  • None.
Physical Requirements
  • Prolonged periods of sitting, computer use, and occasional lifting or moving of light objects.
Equipment to be used

  • Ellucian Colleague (will provide training as needed) (Intermediate)
  • Entrinsik Informer (will provide training as needed) (Intermediate)

  • SQL programming tools (Basic/Intermediate)
  • Reporting tools (e.g. Tableau, Informer) (Intermediate)
  • Microsoft Office / GSuite (Intermediate)
  • Imaging / workflow software (OnBase, SoftDocs) (Basic)
  • Project Management/Collaboration tools (Basic)

Posting Detail Information




Posting Date 12/17/2025
Closing Date
EEO Statement
Join Nazareth University, a leading institution in Rochester, NY, with a vibrant community of approximately 1,900 undergraduate and 500 graduate students. We seek dedicated staff members who are committed to supporting student success, community engagement, and championing equity and inclusion. Located just minutes from downtown Rochester, our campus provides a dynamic environment for professional growth, innovation, and collaboration.

At Nazareth, we are committed to equity and inclusion, ensuring equal access to employment opportunities without discrimination. We advocate for an inclusive workplace and welcome applicants from diverse backgrounds, experiences, and perspectives. Our Anti-Discrimination Policy upholds fair treatment based solely on qualifications and merit.

Join us in celebrating diversity, where every individual, regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other protected status, is valued and respected.
Special Instructions to Applicants
Quick Link https://jobs.naz.edu/postings/4352
Applied = 0

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