NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
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Position Summary:
The FGP Medical Records Clerk will perform routine clerical work relating to the maintenance of medical records. In this role, the Medical Records Clerk will be responsible for managing patients health records and history, gathering and filing patient information, and scanning all medical record related items in the EMR system. The FGP Medical Records Clerk will ensure that all health information is maintained in accordance with established NYU Medical Center policies and procedures, and applicable regulatory standards, as well as regional, state and federal guidelines.
Job Responsibilities:
* Scans all medical record related items in EPIC following NYULH and FGP scanning guidelines for how to scan, notate and link information correctly in the EMR to facilitate ease of locating information. This information includes outside NYU (non-interfaced) test results, medical clearances forms, INS forms, consent forms, letters and consult notes from outside NYU providers and other clinical information received via Fax, paper &/or electronic form into the appropriate chart and location.
* Releases medical records in accordance with HIPPA and FGP ROI guidelines. Documents disclosures in EPIC and fulfills requests within a 10 day timeframe.
* Ensures appropriate NYULMC medical records release form is signed and dated in accordance with request.
* Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
* Ensures patient charts, paperwork and reports are completed in an accurate and timely manner.
* Issues medical files to persons and agencies according to laws and regulations to ensure confidentiality and integrity utilizing the release of information functions in EPIC within 10-day timeframe.
* Collects and processes payments received for fees billed for medical records requests within EPIC when appropriate
* Reviews authorizations for release of information's from appropriate parties when needed.
* Assists in-person or via phone medical records requestors. Answers the telephone in a polite manner, identifying themselves and the department. Takes messages thoroughly and accurately. Answers calls promptly and gives out accurate information to routine questions. Transfers calls to the correct individual based on content of inquiry.
* Communicates with physicians regarding chart review prior to release of records.
* Escalates all legal subpoenas to appropriate leadership
* Ensures receipt of all records and documents in accordance with departmental procedures and policies. Follows-up on any missing documentation.
* Contacts NYULMC merge center regarding duplicate medical record numbers.
* Acts as a liaison to assist with questions related to appropriate patient records/documentation;
* Assists with medical record transferred and releases from merging medical practices.
* Ensures patient historical medical records documentation are uploaded into EPIC in a timely manner.
* Follows scanning guidelines and best practices for importing outside documents-results, records, forms, etc.
* Remains current on latest best practices, policies, and protocols (including workflow updates, FOCUS trainings, job-related tasks);
* Participates and performs all other related duties.
* Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging.
*Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
* Performs other duties as assigned.
Minimum Qualifications:
High School Diploma or the equivalent required. Good communication, attention to detail and computer skills required. Typing skills and familiarity with automated systems and PC applications preferred. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.
Preferred Qualifications:
Bilingual.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $50,468.99 - $50,939.53 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
NYU Langone Health System
$50,468.99 - $50,939.53 / yr
Mar 13, 2026