Project Manager

Every Project Manager (PM), on the PM team, is responsible for assisting in winning projects and developing strong, long term, repeat customer relationships through the established sales processes. The Project Manager (PM) will be responsible for handling the more technically complex, larger value and high-profile rental projects working within Sunbelt Solomon's ERP and CRM platforms, the PM is responsible for the timely, accurate and innovative design/submittals, and execution of rental quotations while maintaining the highest level of detail at all stages of the process. This role will have a significant number of interactions with our customers via phone, text, email, on-site, and video conferences. The PM team is a collaborative team, and each PM team member will be expected to work on projects regardless of the Account or Contact name or location of project.

• "Close" the Job:Working closely with the OSR, the PM will set, complete and track tasks in the CRM with the goal of "closing" the job while building or enhancing the relationship the customer has with Sunbelt Solomon. The PM will be responsible to ensure all relevant Lead, Contact, Account and Opportunity information is captured within the CRM.
• Execute the Rental: By communicating through our CRM and ERP, the PM will provide accurate and detailed information to the Project Coordinators (PC) and Shop Rental Technicians, required to get the rental equipment rental ready and on site.
• Ensure Customer Satisfaction: Provide support to Customers throughout the project as required including requests for technical specifications, equipment changes and services logistics coordination. Assist Customers with resolving any project related issues.
• Logistics Support: Provide support to the Project Coordinators as required to ensure all orders are filled and all customer requirements are met, which may include assisting with organizing freight and the processing of freight related documentation
• AR Invoicing Support: As required, provide direction to support preparation of outgoing customer invoices and ERP reports to ensure rental and sale invoicing is accurate and timely.
• Cross-Selling Opportunities: This role will be well versed in all the other equipment sales and service capabilities of the Sunbelt Solomon group and is expected to promote and cross-sell these options at every opportunity.
• Other duties may be required to support the Sunbelt Solomon Team as required by the Company's needs.