Role description
Mandatory
Skills
Active
Directory, Entra ID administration, Windows Server OS, DNS, PKI, authentication
concepts, PowerShell scripting ,networking fundamentals and cloud identity
concepts
Skill
to Evaluate
Active-Directory,-Entra-ID-administration,-Windows-Server-OS,-DNS,-PKI,-authentication-concepts,-PowerShell-scripting-,networking-fundamentals-and-cloud-identity-concepts
Experience
4
to 6 Years
Location
Bengaluru
Job
Description
4-6
years of hands-on experience in Active Directory and Entra ID administration.
Strong
understanding of Windows Server OS, DNS, PKI, and authentication concepts.
Working
knowledge of PowerShell scripting for identity and server management.
Familiarity
with IAM tools (OKTA, Ping, or similar) is a plus.
Good
understanding of networking fundamentals and cloud identity concepts.
Excellent
troubleshooting, communication, and documentation skills.
Ability
to work independently and collaborate effectively in a team environment.
Preferred
Certifications
Microsoft
Certified: Windows Server Hybrid Administrator Associate
Microsoft
Certified: Identity and Access Administrator (SC-300)
Microsoft
Certified: Azure Administrator Associate (AZ-104)
ITIL
Foundation Certification (preferred)
Education
Qualificaiton
BE
Job
Title
MSP
- Active Directory & Entra ID - Contract - L2 Engineer
Roles
& Responsibilities
Support
and maintain enterprise identity and access management services.
The
role involves managing day-to-day operations of Active Directory, Entra ID
(Azure AD), and related identity services, ensuring availability, security, and
compliance across the environment.
The
candidate will be experienced in AD/Entra administration, troubleshooting, and
automation, with the ability to work independently while collaborating closely
with L3 engineers and the Team Lead.
Active
Directory Administration
Administer,
manage, and support Domain Controllers across multiple domains and forests.
Perform
promotion and demotion of domain controllers as required.
Manage
domain and forest trusts, and functional levels.
Configure
and maintain Active Directory Sites and Services for optimized replication and
authentication.
Perform
regular AD health checks, database maintenance, and replication remediations.
Manage
SYSVOL, Global Catalog servers, FSMO roles, and Windows Time Services.
Build,
configure, and troubleshoot Windows domain controllers (physical and virtual).
Ensure
vulnerability management and patch compliance for AD infrastructure.
Install
and configure support tools and monitoring agents on domain controllers.
Manage
Certificate Services and provide advanced support for PKI environments.
Administer
user, group, and service accounts in Active Directory.
Manage
roaming profiles, folder redirection, and cloud storage access controls (Azure
storage accounts).
Hybrid
Identity & Entra ID (Azure AD)
Manage
Entra Connect / Entra Sync servers.
Manage
synchronization rules, process, and resolve sync errors between AD and Entra
ID.
Administer
Azure roles, Administrative Units, and RBAC in Entra ID.
Manage
Entra ID Application Registrations (OIDC and SAML-based).
Manage
custom domains, service principals, privileged accounts, and dynamic groups in
Entra ID.
Operational
Excellence & Support
Act
as first point of support for identity-related incidents and service requests.
Troubleshoot
and resolve AD/Entra connectivity, authentication, and access issues.
Follow
incident, problem, and change management processes.
Document
issues, root causes, and resolutions in ticketing systems.
Develop
and maintain standard operating procedures (SOPs).
Participate
in on-call rotation and after-hours support as needed.
Escalate
complex issues to L3 engineers or Team Lead with appropriate diagnostics.
Automation,
Reporting & Documentation
Use
PowerShell and other scripting tools for routine automation and reporting.
Maintain
and update system configurations, health reports, and service dashboards.
Assist
in developing automation scripts for account management and environment
maintenance.
Ensure
technical documentation and knowledge base articles are accurate and up to
date.
Project
Details
As
part of Managed Services for SPE, have complete ownership of AD and manage
day-to-day operations of Active Directory, Entra ID (Azure AD), and related
identity services, ensuring availability, security, and compliance across the
environment.
Shift
Timings
UK
- 2:30 - 11:30
Skills
active directory,entra id administration,windows server os,dns,pki,authentication concepts,powershell scripting,